Part-Time Virtual Assistant – Client Communications & Admin (Private Chef & Catering)

Role Overview We’re looking for a client-focused, detail-oriented VA to handle: ● Inbox & lead management ● Scheduling and basic follow-up with clients ● Light marketing communications (simple newsletters / CRM updates) This is a part-time role (20 hrs/week) to start, with a strong possibility of scaling up toward full-time as the business grows and responsibilities expand. Key Responsibilities • 1. Inbox Management & Lead Triage • Monitor shared and/or personal email inboxes for: ○ New leads and inquiries ○ Client questions, updates, and event details • Filter, organize, and prioritize emails: ○ Remove or file junk/non-essential messages ○ Flag urgent and time-sensitive items ○ Create a simple daily digest/summary of: ■ New leads received ■ Who needs a response and by when • Ensure no inquiry is missed and follow-up tasks are clearly tracked. • 2. Lead Handling & Client Communication • For straightforward inquiries, send initial responses using templates or guidance: ○ Request key details about the event (date, time, location, guest count, type of service, etc.) ○ Ask clarifying questions to quickly get to the “meat and potatoes” of what’s needed • Where appropriate, handle simple back-and-forth without needing Morgan for every step, escalating to him only when needed. • Occasionally call clients/prospects (when required) to clarify simple details or confirm information. • Maintain a friendly, professional tone in all communication that matches the brand and level of service. • 3. Scheduling & Coordination Support • Help book and confirm calls or tastings, as needed. • Coordinate calendars to avoid double-booking. • Send reminders or confirmations to clients prior to calls or events, as directed. • 4. Light Marketing & CRM / Newsletter Support (Nice-to-Have) • Support basic CRM tasks, such as: ○ Updating contact details ○ Tagging or categorizing leads ○ Keeping notes on lead status (e.g., new, quoted, booked, follow-up needed) • Assist with simple outbound communications, such as: ○ Drafting short email newsletters or promotional messages ○ Structuring content and graphics (provided by client) into clear, well-written emails • Help ensure consistency of communication (e.g., letting clients know about promos, seasonal offerings, or special menus). Must-Have Qualifications • 3+ years experience as a Virtual Assistant, Administrative Assistant, or Customer Support/Client-Facing role • Excellent written and spoken English • Strong email management skills: ○ Comfortable handling high volume inboxes ○ Skilled at sorting, filtering, and summarizing information • Proven experience with client communication: ○ Writing clear, professional, and friendly emails ○ Asking smart follow-up questions to get necessary details • Highly organized and detail-oriented – no dropped balls, especially with leads and timelines • Proactive and self-directed: ○ Can follow instructions, then independently manage recurring tasks ○ Comfortable making suggestions on better ways to organize communication and workflows • Tech-comfortable with: ○ Email (Gmail/Outlook or similar) ○ Basic office tools (Google Workspace or Microsoft Office) Nice-to-Have Experience • Experience in hospitality, events, catering, food service, or service-based businesses • Background with CRM tools (any platform) and/or basic email marketing tools • Prior experience helping small business owners manage: ○ Leads pipelines ○ Simple newsletters/promotions • Comfortable making occasional client calls in English Soft Skills & Traits • Warm, professional, and service-oriented • Not easily flustered; can handle multiple inquiries and threads at once • Good judgment on what needs (your boss) attention vs. what you can handle • Open to feedback and able to adapt quickly as the role expands (especially into more marketing/communications over time). $500 - $700 a month Type: Part-Time (20 hours/week to start, potential to grow to full-time) Time Zone: Must comfortably support Eastern Time (ET) with overlap during U.S. business hours Why Join Assist World? 100% REMOTE $50 birthday bonus $200 testimonial bonus $300 tenure bonus every 6 months $500 entry monthly raffle NO TRACKER. NO PROBLEM Apply tot his job