People Operations Coordinator

MountainTrue is a non-profit organization dedicated to preserving the environment in Western North Carolina and North Georgia. They are seeking a People Operations Coordinator to provide administrative and operational support for human resources and payroll functions, ensuring compliance and efficient people operations within the River Clean-Up program. Responsibilities Assist with recruiting, interviewing, and hiring activities for River Clean-Up staff, in accordance with established policies and applicable employment laws Coordinate and administer onboarding and orientation for all River Clean-Up staff Maintain electronic and physical employee files, including tracking and updating records, forms, and required documentation, while ensuring accuracy, confidentiality, and compliance with recordkeeping requirements Serve as a first point of contact for employee questions, directing more complex issues to the Operations Manager or external HR partners Coordinate benefits administration activities with brokers and vendors, including enrollments, waivers, terminations, and open enrollment Support workers’ compensation administration, including documentation, reporting, and coordination with insurance partners and leadership Assist with compliance-related tracking and documentation in accordance with federal, state, and local requirements Support payroll processing for River Clean-Up staff using MountainTrue’s payroll system Audit employee timesheets for accuracy and policy alignment prior to biweekly approval by the River Clean-Up Operations Manager Track and communicate with staff regarding time-off requests and balances, ensuring accurate recording through collaboration with supervisors to complete review procedures as needed Maintain working knowledge of payroll processes and deadlines to support timely and accurate payroll administration, year-end preparation and W-2 audits Provide routine updates to the River Clean-Up Operations Manager regarding people operations activities, issues, and progress Relay staffing needs, scheduling considerations, and administrative concerns from Team Leaders and crew members to management Maintain assigned administrative records, including property access agreements, in accordance with program procedures Follow and support established safety standards and organizational policies Assist with insurance-related documentation and reporting as assigned Escalate safety, compliance, or risk-related concerns to appropriate leadership Skills At least 1 year of experience supporting payroll processing and/or timekeeping At least 1 year of administrative experience supporting human resources functions Excellent written and verbal communication skills Strong organizational skills and attention to detail Ability to maintain confidentiality and handle sensitive information appropriately Ability to manage multiple priorities in a fast-paced environment Ability to travel to job sites and program locations as required Foundational Human Resources/People Operations experience, preferably with payroll and onboarding experience Benefits 20 vacation days per year 12 holidays per year 12 sick days (96 hours) per year A paid two-month sabbatical after five years of employment Health dental and vision insurances A simple IRA with an employer contribution of up to 3% Company Overview MountainTrue is an environmental and conservation organization that restores and protects water for ecosystem and recreational resources. It was founded in 2015, and is headquartered in Asheville, North Carolina, USA, with a workforce of 11-50 employees. Its website is