Principal Consultant /Business Analyst/

Company Description We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 37 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in! Job Description We are seeking a highly skilled Senior Business Analyst who is a native Russian speaker, fluent in English, with extensive experience in the eCommerce domain. The ideal candidate will work closely with cross-functional teams to analyze business needs, design solutions, and support the implementation of eCommerce platforms. The position requires flexibility to work during Indian Standard Business Hours. Key Responsibilities: Business Analysis: • Collaborate with stakeholders to gather and document business requirements, user stories, and process flows. • Translate business needs into functional and technical specifications for eCommerce solutions. • Analyze and map business processes, identifying gaps and opportunities for improvement. eCommerce Expertise: • Lead the design and implementation of eCommerce solutions, ensuring alignment with business goals and technical requirements. • Serve as the subject matter expert for eCommerce-related issues, providing recommendations and best practices. • Collaborate with the development team to ensure the platform meets functional and performance requirements. Stakeholder Management: • Act as a liaison between business users, technical teams, and third-party vendors to ensure smooth project execution. • Conduct workshops and training sessions with business stakeholders to facilitate the adoption of new systems and processes. Project Support: • Assist in project planning, task prioritization, and timeline management. • Ensure project deliverables are completed within scope, time, and budget. • Participate in testing, validation, and go-live activities for the eCommerce platform. Communication and Documentation: • Maintain clear and concise communication with stakeholders in both Russian and English. • Prepare comprehensive business and functional documentation, including requirement documents, user guides, and test plans. Qualifications Language Skills: Native Russian speaker with full professional proficiency in English (both written and verbal). Experience: • Minimum of 10+ years of experience as a Business Analyst, with at least 3+ years working in eCommerce domains. • Proven experience in leading eCommerce implementations and supporting large-scale, multi-channel projects. Technical Skills: • Strong understanding of eCommerce business models (B2B, B2C), product lifecycle management, and customer journeys. • Familiarity with system integration methods such as REST APIs, web services, and third-party plugins. Soft Skills: • Excellent analytical, problem-solving, and decision-making skills. • Strong interpersonal and communication skills, with the ability to manage relationships across teams and regions. • Ability to work independently, as well as collaborate effectively in a team environment. Work Timings: - Must be available to work during Indian Standard Business Hours. Preferred Qualifications: • Familiarity with Agile and Scrum methodologies. • Experience with other eCommerce platforms (Magento, Shopify, etc.) is a plus. • Previous experience working in global, distributed teams. Original job Principal Consultant /Business Analyst/ posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs. Apply tot his job