Product Designer - Retention

Remote, USA Full-time
Leading the way in digital mental healthcare, Unobravo stands as a trusted and empathetic ally in people's lives, caring for their mental health and supporting their personal growth. From the very beginning, our daily mission has been to revolutionize society's perception of mental health by breaking down the stigma surrounding it. At the core of Unobravo's success is our exceptional team, committed to providing accessible, high-level care anytime, anywhere. With more than 4.5 million therapy sessions, we have positively impacted countless lives, promoting psychological well-being and helping individuals overcome life's challenges. Unobravo's journey is heating up as we are actively expanding across Europe. We're bringing our game-changing approach to diverse markets, gearing up to challenge and transform global perspectives on mental health. This expansion marks a thrilling chapter in reshaping the world's view of mental wellness. If you’re ready to shape the future of mental healthcare and inspire meaningful change, we’d love to hear from you! Our Retention team plays a key role in shaping how patients and therapists stay engaged with our platform. As a Product Designer, you’ll design intuitive solutions that improve user experience, strengthen relationships, and support our mission of transforming mental healthcare. You'll join a cross-functional team that works closely with Clinical Operations, Clinical Experts, and Legal teams, to solve complex retention challenges. We're looking for someone who thrives in this collaborative environment and can build bridges across different functions. As part of our Product Trio model, you'll share equal accountability for team success alongside the Product Manager and Tech Lead, ensuring design and UX thinking is integrated into every strategic decision. AS A PRODUCT DESIGNER YOU WILL: Design systems and user flows that enhance therapist and patient experiences across web and mobile. Create prototypes and validate user journeys through research and testing. Collaborate with operations, legal, and clinical experts to ensure solutions are practical, compliant, and impactful. Partner with Product and Tech to integrate design into every stage of delivery. Contribute to design critiques, share best practices, and help strengthen Unobravo’s design culture. ⚙️ YOU WILL BE THE PERFECT FIT IF YOU HAVE: Strong expertise in UX/UI design, with experience in multi-step workflows and data-heavy interfaces. Proficiency in prototyping, information architecture, and design systems. Ability to balance user needs, business goals, and technical feasibility. Excellent collaboration and communication skills, ideally with experience in healthcare, operations, or complex service environments. A portfolio showcasing end-to-end product design work, with clear problem solving, collaboration, and measurable impact. English fluency Located in Italy or Spain. Please share at least one case study showing your process from problem definition to solution, impact, and learnings. WHAT WE OFFER: Fully remote, in Italy or Spain Join a team that embraces the future of work and prioritises the well-being of its people. We support a healthy work-life balance with a flexible approach that allows you to work from Italy, Spain, or the UK. Coworking Meetings Unobravo has dedicated a special budget to encourage global teamwork, in order to enable employees and collaborators to meet in coworking spaces in many many cities around the world. ‍♂️ Online Yoga Sessions We're invested in your physical and mental wellness. Join our free online yoga classes to stay in shape and find your zen. ‍♂️ Discounts on Psychotherapy Sessions (Italian, Spanish and French employees only) Your mental health is a top priority at Unobravo. Enjoy employee discounts through the Unobravo app to get the support you need. Team Building and Epic Events Get ready for extraordinary adventures! Dive into thrilling team-building activities and attend our fabulous corporate events and nationwide aperitivo parties that will keep you buzzing with excitement! Learn a language Make your way through our language training courses. Improve on your existing language skills, or start learning something completely new! Birthday Off Take the time to celebrate with an extra day off during the month of your birthday. ✨ Are you ready to make a difference with us? ✨ We understand that many people, for different reasons, may need additional support to apply or to participate fairly in our interview process. If you require additional accommodation, whatever it may be, to make the process more accessible, please indicate this in the last question of the application form. We will do everything we can to ensure you have a fair and smooth application process. Originally posted on Himalayas
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