Product Manager

Zencargo is looking for an experienced Product Manager to work in one of our cross-functional Experience Teams. The role works alongside our other Product Managers to deliver our product strategy which will help us realise our vision of a world with smarter trade, and our mission of making our customers’ supply chain their competitive advantage. Our platform is a web application with features that enable customers to capture their products and suppliers; plan and book their shipping; track shipments to arrival; pay for shipping; and analyse their supply chain performance. We provide the platform, combined with our freight services, to major retailers across the globe, with a particular focus on the UK and EU. We have an exciting vision for the platform over the coming years so there will be opportunities to build market-leading and market-first features that satisfy and delight our users. We are looking for candidates who appreciate complexity and love distilling vast information down to its essence value outcomes over outputs and adapt to what they learn love building relationships with a squad to form a high-performing team take ownership and are comfortable working with stakeholders across seniority levels Key Responsibilities Carry out user research and analyse opportunities by staying close to our customers, suppliers, and competitors Work with the wider business to understand requirements and facilitate product launches Collaborate with designers & software engineers to develop solutions that meet users’ needs and further the aims of the product strategy Support engineers to iteratively deliver releases based on feedback led by you Communicate progress and promote your team’s efforts to all stakeholders internally Define and track the metrics which show the impact of your team’s work Act as the customer’s voice in prioritisation Skills, Knowledge and Expertise Worked as a product manager or adjacent role in a software organisation Demonstrable passion for solving customer problems Focused on delivering and measuring outcomes An ability to translate user needs and product strategy into successful solutions A curiosity to explore and communicate new problem spaces Excellent collaboration skills both leading execution across teams and influencing across the organisation