Product Owner

We’re seeking a Product Owner for our Integrations team. The Product Owner is responsible for driving product success by maximizing the value delivered by their teams, ensuring alignment with customer and stakeholder needs, and bridging the gap between product strategy and execution. In addition to managing backlogs and schedules, they will oversee specific product domains, act as the primary liaison between product strategy and development, manage a designated tech writer, and implement scalable sprint and resource management practices. The ideal candidate will bring deep technical expertise, strategic vision, and a passion for creating seamless, innovative integration solutions. Key Responsibilities Domain Specialization & Leadership Act as the primary point of contact for assigned product domains, ensuring focus and accountability. Translate high-level strategies from the Product Manager into actionable plans for specific product areas. Set clear objectives and measurable KPIs for product domains to track and demonstrate success. Distill feature ideas and manage stakeholder expectations for product enhancements. Collaborate closely with engineering, design, and business teams to develop comprehensive integration strategies. Product Management Manage product roadmaps, calendars, and processes with a focus on strategic alignment and execution. Maintain and refine the team backlog, ensuring prioritization aligns with organizational goals and customer feedback. Write detailed requirements, acceptance criteria, and user stories to guide development efforts. Continuously improve processes for ticket grooming, sprint planning, and product documentation. Oversee and manage a designated tech writer, ensuring documentation aligns with product goals and enhances customer and stakeholder understanding. Sprint and Resource Management Translate product roadmaps into tangible development schedules and actionable tickets. Conduct pre-sprint grooming sessions to ensure alignment and readiness. Manage developer scheduling and resource allocation to optimize team performance. Identify and resolve blockers during sprints, maintaining momentum and progress. Monitor and report on sprint performance, velocity, and productivity, implementing improvements as needed. Stakeholder Communication Serve as a bridge between Product, development teams, and stakeholders. Provide regular updates on product, sprint, and resource performance. Ensure clear, concise communication channels between strategy and execution. Team Collaboration and Mentorship Manage and mentor a designated tech writer, ensuring their contributions align with the strategic goals of the product and organization. Foster a collaborative environment where the tech writer can effectively gather input from stakeholders, SMEs, and developers to produce high-quality documentation. Skills, Knowledge and Expertise Competencies: Strategic thinking and domain leadership Strong analytical and organizational skills Exceptional communication and collaboration abilities Expertise in Agile methodologies and sprint planning Proven ability to manage resources effectively Team mentorship and personnel management Required Qualifications: Experience managing product roadmaps, sprints, and resources in Agile environments. Expert-level proficiency with Jira and Agile project management tools. Strong technical background in software development. Advanced knowledge of API design and integration principles. Proficiency in integration patterns and best practices. Proven track record of delivering measurable results through KPIs and metrics. Proven track record of successfully delivering complex integration projects. Strong understanding of business value as it relates to product features and development tasks. Experience in managing or mentoring team members, including tech writers or similar roles. Preferred Qualifications: Experience in scaling product teams and processes. Knowledge of generative AI technologies and potential integration strategies. Knowledge of process improvement methodologies. Previous experience with cross-functional team leadership. Familiarity with the Higher Education landscape, including its unique challenges and opportunities. Proficiency in working with API integrations, middleware technologies, and JSON and JavaScript. Benefits 401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Tuition reimbursement Vision insurance