Product Specialist

Remote, USA Full-time
Informa Connect - Global Finance is a part of Informa, a global business with a network of trusted brands. The Product Specialist will join the fast-paced Products team, focusing on the Ignite SaaS platform to enhance customer experience and manage product development from ideation to client launches. Responsibilities Develop deep expertise in the product and be passionate about creating the absolute best customer experience Gather and develop business requirements into epic and stories to build products that delight users Proactively engage stakeholders in design, priority setting, and implementation of the project Build coalitions among the various stakeholders to move projects forward Manage product development from the ideation phase to client launches Lead the communication plan for product launches Ensure new features meet requirements and identifies current or potential problems Track usage and provide solutions on how to increase it ongoing Analyzes problems encountered in testing and works with the team to determine the corrective changes Offers feedback on usability for a wide range of products Reviews user interfaces for consistency and functionality Provide solutions to make data imports and processes more efficient Work with Product Owners, Designers, and Software Developers in an Agile team environment Skills Bachelor's degree minimum 1 year of product-related experience in a software development environment Strong critical thinking and analytical problem-solving skills Strong sense of ownership Actively seeks challenging assignments, is genuinely excited by a challenge Communication in an organized and knowledgeable manner Manages time working on multiple projects simultaneously Ability to work on a team and individually Strong work ethic Self-motivated Strong proficiency in Excel and PowerPoint Benefits Great community : a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment Broader impact : take up to four days per year to volunteer, with charity match funding available too Career opportunity : the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves Time out : 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more Recognition for great work, with global awards and kudos programs As an international company, the chance to collaborate with teams around the world Company Overview Our brands, events and platforms help finance communities to meet, connect, learn and gain commercial edge. It was founded in 1993, and is headquartered in London, England, GBR, with a workforce of 51-200 employees. Its website is
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