QA Engineer (Manual)

Remote, USA Full-time
Job Description This is a remote position. Position - QA Engineer Experience- 2-3yr Working Mode- On-site Skill Set - QA, Manual testing, OTT Background, streaming knowledge Notice period - 0-30 days Primary Focus Proactive live stream monitoring 30 minutes before live events Ensure feed stability and handle basic escalations via Zendesk Responsibilities Check live feeds prior to event start Monitor live programs end-to-end and ensure proper cutaways Identify and report issues such as black screens, frozen frames, hits, or stream loss Perform fallback switching to playout content when required Escalate issues to Tier 2 support for advanced troubleshooting Document incidents with accurate timestamps / timecodes Manage multiple live streams based on complexity Skills Required Basic knowledge of OTT / live streaming workflows Strong attention to detail and monitoring skills Good written and verbal communication for clear escalation Experience with Zendesk or similar ticketing tools. Requirements Quality Assurance, Manual Testing, OTT background, QA Apply tot his job
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