Radiology Administrative Assistant- Overnight
Midwest Radiology is a healthcare provider specializing in radiology services. They are seeking a Radiology Administrative Assistant to provide customer support by monitoring and facilitating the radiology workflow process for hospitals, clinics, and radiologists, ensuring excellent patient care and timely service delivery. Responsibilities Ensuring that all aspects of a study are received and complete (history, paperwork and images, etc.) Identifying and assigning exams, ranging from outpatient/clinic to emergent/critical exams, to the correct Radiologist worklist and providing paperwork and additional information when necessary Liaising with Radiologists regarding any requests they may have and frequently calling physicians, technologists, and other health care staff Multi-tasking and reliably navigating multiple computer systems while answering telephone calls and maintaining accuracy Collaborating with hospitals and clinics to resolve problems, specific or general Providing assistance to after-hours interventional clients, which often includes paging on-call Radiologists for immediate follow-up on emergent cases Documenting issues that arise and notifying appropriate staff including IT department, shift leads and Quality Control Manager if necessary Assisting other staff members with duties when appropriate Communicating with coworkers, clients and Radiologists in a professional, courteous and timely manner Incorporating company values into daily interactions with internal associates and external customers Dependable – consistently at work and on time Other duties as assigned Skills High school diploma or equivalent required Strong sense of urgency and ability to multi-task Ability to work in a team environment as well as work independently Telephone etiquette skills are essential Professional, courteous and respectful demeanor High level of attention to detail necessary Strong organizational and prioritization techniques Demonstrates sound judgment and decision-making abilities Excellent verbal and written communication skills required Total proficiency in a PC environment utilizing software/programs including Windows, Microsoft Office, Internet, Instant Messaging and other specialized online medical technologies, along with other general computer tools Medical terminology course or related education preferred Medical or communications background a plus Benefits Full Time Benefit eligible position Company Overview Midwest Radiology is a hospital & health care company provides all of care and immediate turnaround of radiology interpretations. It was founded in 2019, and is headquartered in Saint Paul, Minnesota, USA, with a workforce of 201-500 employees. Its website is