Registered Client Service Associate

Remote, USA Full-time
Raymond James is a well-established company in the Financial Services industry, seeking a dynamic Registered Client Service Associate. This role involves providing high-quality administrative support to Financial Advisors and clients, managing client interactions, onboarding new clients, and ensuring compliance with documentation requirements. Responsibilities Serves as first point of contact to service a high volume of daily interactions, including basic inquiries, providing quotes and scheduling of meetings, with prospective and existing clients on the phone, in-person, virtually and through mailings Works both independently and within a dynamic team environment to provide crucial support to the financial advisors and branch office Onboards new clients, opens new client accounts and researches client and security information using internal databases and other technologies Ensures key client information and documentation is current with firm and industry requirements, rules and regulations Processes and monitors the transfer of assets to ensure all assets and cost basis were successfully received Monitors available cash awaiting investment, including running weekly cash and cash equivalent reports and contacting clients with investment opportunities to maximize returns Reviews, assesses and responds to all corporate action items and client account alerts Prepares financial reports, spreadsheets and other materials for client meetings Inputs orders and rebalances portfolios on behalf of the Financial Advisors Creates and maintains records and files utilizing Client Relationship Management (CRM) software Assists Financial Advisors with marketing efforts including seminars and other client-facing events Actively engages in available training/cross-training and educational and/or professional development opportunities to remain current on firm and industry policies and procedures Performs other duties and responsibilities as assigned Skills High School Diploma or equivalent One (1) or more years securities industry or related work experience preferred, or an equivalent combination of experience, education, and/or training as approved by Human Resources SIE required provided that an exemption or grandfathering cannot be applied Series 7 required Series 63, 65 and/or 66 as required by state Effective communication skills across multiple platforms (phone, email, in-person, virtual) Ability to organize, manage, and track multiple, detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced, task-oriented work environment Ability to analyze and research account information Ability to handle stressful situations and provide a high level of customer service in a calm and professional manner Ability to work both independently and as part of a cohesive team Ability to take initiative and proactively follow up on submitted items to ensure completion; resolve errors, questions or concerns Ability to use mathematics sufficient to process account and transaction information Ability to use appropriate interpersonal styles and communicate effectively, both orally and in writing, with all organizational levels, in person and virtually Company Overview Raymond James provides a range of investment banking services focused on the telecommunications and communications sectors. It was founded in 1962, and is headquartered in Atlanta, Georgia, USA, with a workforce of 10001+ employees. Its website is
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