Regulatory Compliance & Project Management Lead
Avanciers is seeking a Senior Consultant / SSPA Escalations Specialist Associate for a contract position with our Fortune 500 client based in Bellevue, WA. This role offers an exciting opportunity to support critical Supplier Security & Privacy Assurance (SSPA) operations, manage high-priority escalations, and contribute to driving excellence in compliance, security, and privacy review processes. Job Role: Senior Consultant / SSPA Escalations Specialist Location: Bellevue, WA (Remote until further notice) Job Type: Subcontract Roles & Responsibilities: • Deliver in accordance with the Supplier Security & Privacy Assurance (SSPA) Program Guide and associated DTPs/SOPs/KAs for all requests/tickets in the queue. • Identify opportunities to schedule calls/meetings with users or suppliers to expedite delivery and reduce lead time. • Conduct quality checks and provide refreshers to the team where appropriate. • Expert-level knowledge in compliance and audit requirements (DPR, INA, SAAS, PCI). • Maintain/exceed SLA and KPI targets consistently. • Support team in creating/updating DTPs/SOPs/KAs and performing UAT for internal/external tools. Qualifications & Experience: • Graduate in any stream with 4+ years of relevant experience in program/project/stakeholder/user management and handling escalations. • Experience in customer support and ticket management preferred. • Certifications (Preferred): CIPP or CISSP. • Strong analytical, logical, and problem-solving skills with customer-facing experience. • Ability to work with international teams and collaborate effectively #INDUS Work Location: Remote Apply tot his job