Release Coordinator

Sompo is seeking a Release Coordinator to join their Information Technology team. The role involves end-to-end release coordination, production operations support, and ensuring compliance and quality assurance for application releases. Responsibilities Maintain a transparent view of CR’s that span multiple applications Focus initiates with GWPC CR’s and follows them through all downstream application releases Coordinate with all production operations to ensure smooth transitions of E2E CR’s across all teams Collaborate with production operations teams to ensure smooth transitions from release to production Coordinate operations teams to address and resolve issues related to production and release schedules Coordinate with Production Operations to define release requirements and priorities Conduct release readiness reviews and coordinate with other release managers Identify risks, dependencies, and conflicts across the E2E application lifecycle and suggest mitigation strategies, including after action reviews of each release Ensure that CR’s with end-to-end implications are monitored and managed effectively Monitor and report on release and production metrics, in cooperation with all Production Operations teams Skills Degree in Management, Business, Computer Science, Information Technology, or a related field (or equivalent experience) Experience working in a large-scale environment with multiple teams Hands-on experience coordinating demand and capacity while serving multiple clients or stakeholders MUST be extremely organized and structured Experience with coordinating multiple teams, including those who may not be the most cooperative Proficient at trouble shooting and optimizing in a production environment Excellent communication, organizational, and problem-solving skills, focus on transparency and visibility Ability to learn new systems and tools, especially ADO Benefits Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution Pharmacy benefits with mail order options Dental benefits including orthodontia benefits for adults and children Vision benefits Health Care & Dependent Care Flexible Spending Accounts Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children Company-paid Disability benefits with very competitive salary continuation payments 401(k) Retirement Savings Plan with competitive employer contributions Competitive paid-time-off programs, including company-paid holidays Competitive Parental Leave Benefits & Adoption Assistance program Employee Assistance Program Tax-Free Commuter Benefit Tuition Reimbursement & Professional Qualification benefits Company Overview We’re Sompo, a global provider of property, casualty, and specialty insurance and reinsurance. It was founded in 1999, and is headquartered in Hamilton, Hamilton, BMU, with a workforce of 5001-10000 employees. Its website is Company H1B Sponsorship Sompo has a track record of offering H1B sponsorships, with 12 in 2025, 13 in 2024, 19 in 2023, 28 in 2022, 5 in 2021, 12 in 2020. Please note that this does not guarantee sponsorship for this specific role.