Release Train Engineer - Agile Transformation Expert in Banking and Financial Services Sector

Join the Concentrix Catalyst Team as a Release Train Engineer Be part of a game-changing team at Concentrix, a leading global solutions company that reimagines everything CX through strategy, talent, and technology. We're looking for a highly skilled Release Train Engineer to join our Concentrix Catalyst team, driving the experience design and engineering capabilities at Concentrix. As a Release Train Engineer, you will play a critical role in facilitating Agile transformations across the organization, ensuring alignment and effective delivery of projects. About Concentrix Concentrix is a new breed of tech company – Human-centered. Tech-powered. Intelligence-fueled. We create game-changing solutions across the enterprise, helping brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents. Our Vision and Mission At Concentrix, our vision is to create experiences that go beyond WOW. We challenge conventions, deliver outcomes unimagined, and combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. Our mission is to provide market-leading technology and insights to modernize and simplify the customer experience. Job Summary We are seeking a full-time Release Train Engineer to join our team in Phoenix, AZ. The successful candidate will have a strong background in Agile methodologies, preferably with experience in the Banking and Financial Services sector. As a Release Train Engineer, you will be responsible for coordinating and facilitating Agile Release Train (ART) events, ensuring alignment across teams, and promoting a culture of continuous improvement. Key Responsibilities Coordinate and facilitate ART events, including Program Increment (PI) Planning, Scrum of Scrums, and Inspect and Adapt sessions. Ensure alignment across teams to meet delivery objectives and manage the overall program backlog, prioritizing features and enablers to ensure effective delivery. Act as a mentor for Scrum Masters, Product Owners, and team members on Agile practices and promote a culture of continuous improvement, collaboration, and commitment to excellence. Track progress and metrics, reporting on program performance to stakeholders and identifying potential risks and dependencies across teams. Work proactively to mitigate risks that may impact outcomes and promote processes that enhance quality and efficiency in delivery. Facilitate regular retrospectives and post-mortems to foster learning and communicate effectively with cross-functional teams and key stakeholders. Ensure that stakeholders are updated on project statuses, concerns, and achievements. Qualifications Essential Qualifications Bachelor's degree in a relevant field (e.g., Computer Science, Information Technology, Business Administration). Minimum of 6+ years of experience in an Agile environment, preferably as a Release Train Engineer or similar role. Previous background in Banking and Financial Services sector. Proven experience leading complex projects in a dynamic setting. Knowledge of Agile methodologies (SAFe, Scrum, Kanban). Familiarity with Agile project management tools (e.g., Jira, Rally, or similar). Preferred Qualifications SAFe RTE certification or equivalent. Experience working in a leadership capacity on a Scaled Agile framework. Skills and Competencies To be successful in this role, you will need to possess the following skills and competencies: Strong knowledge of Agile methodologies and principles. Excellent communication and interpersonal skills. Ability to work in a fast-paced, dynamic environment. Strong problem-solving and analytical skills. Ability to mentor and coach team members. Strong attention to detail and organizational skills. Career Growth Opportunities and Learning Benefits At Concentrix, we are committed to the growth and development of our employees. As a Release Train Engineer, you will have access to: Paid learning days to enhance your skills and knowledge. Flexible work arrangements to support work-life balance. Opportunities for career advancement and professional growth. A collaborative and dynamic work environment. Work Environment and Company Culture We are a remote-first company with a vibrant and dynamic work environment. Our company culture is built on the principles of: Collaboration and teamwork. Innovation and creativity. Continuous learning and improvement. Diversity and inclusion. Compensation, Perks, and Benefits We offer a competitive compensation package, including: Attractive salary. Private medical plans. Retirement savings plans. Flexible work arrangements. Conclusion If you are a motivated and experienced Release Train Engineer looking for a new challenge, we encourage you to apply for this exciting opportunity. As a Release Train Engineer at Concentrix, you will play a critical role in driving Agile transformations across the organization and ensuring effective delivery of projects. We look forward to hearing from you! Apply for this job