[Remote] Associate Performance Manager

Remote, USA Full-time
Note: The job is a remote job and is open to candidates in USA. Lotlinx is a pioneering company in the automotive landscape, specializing in data and technology for automobile dealers and manufacturers. The Associate Performance Manager role focuses on improving post-sale performance, adoption, and retention outcomes for dealership groups through data-driven strategies and operational excellence. Responsibilities Lead structured onboarding and early execution for new dealership groups, ensuring clear operating expectations and fast time-to-value Develop and execute account performance plans aligned to dealer inventory realities, market conditions, and Lotlinx capabilities with a primary focus on efficiency, not vanity metrics Monitor usage data, performance signals, and qualitative indicators to identify risk early and intervene decisively Prepare and participate in disciplined, data-led business reviews with dealer leadership, translating Lotlinx performance into clear insights, tradeoffs, and next actions Drive adoption and standardization across all rooftops within a group, including underperforming or resistant stores Hold customers accountable to agreed-upon actions and operating norms required to achieve results Identify and support expansion opportunities where additional investment clearly aligns to performance outcomes Partner with Sales, Product, and Marketing to surface execution gaps, product feedback, and segment-specific learnings Maintain deep working knowledge of the Lotlinx platform and automotive retail performance drivers Skills 1–3 years of experience in a performance-oriented SaaS role (Customer Success, Account Management, Analytics, Consulting, or Sales) Proficiency in Excel or Google Sheets required; experience with BI tools or SQL is a plus Demonstrated ability to manage multiple accounts using structured processes and consistent operating cadence Proven ability to influence behavior changes using data, logic, and clear expectations — not relationship leverage High technical aptitude: able to quickly master complex platforms and translate insights into simple, actionable guidance Track record of ownership, follow-through, and measurable impact Bachelor's Degree or work equivalent experience preferred Benefits Comprehensive benefits package including medical, dental, and vision coverage 401(k) matching program Company Overview LotLinx’ is a SaaS provider of Digital Retailing and Marketing technologies and for the Automotive Industry. It was founded in 2002, and is headquartered in Chicago, Illinois, USA, with a workforce of 51-200 employees. Its website is
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