[Remote] Billing Specialist

Note: The job is a remote job and is open to candidates in USA. Mountainside Treatment Center is a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction. They are seeking a Billing Specialist responsible for verifying insurance benefits, ensuring accurate billing and claim submission, and providing excellent customer service to patients and payers. Responsibilities Verification of Benefits (VOB) Verify patient insurance eligibility and benefits prior to services rendered Confirm coverage details including copays, deductibles, coinsurance, authorizations, and limitations Document verified benefits accurately in the system Communicate benefit details and financial responsibility to internal teams as needed Identify coverage issues and escalate discrepancies promptly Billing & Invoicing Generate accurate patient statements and invoices in a timely manner Review charges for accuracy prior to billing Customer Service & Communication Handle inbound and outbound calls with clients, payers, insurance companies, and internal staff Provide clear explanations regarding charges, statements, invoices, and insurance coverage Address patient billing inquiries and resolve concerns professionally and compassionately Maintain excellent customer service standards while managing sensitive financial information Claims Submission & Follow-Up Research claim status using payer portals, phone calls, and correspondence Skills High school diploma or equivalent required Strong attention to detail and accuracy required Knowledge of medical terminology, insurance terminology, and billing procedures in a healthcare setting preferred Knowledge of billing regulations and compliance requirements preferred Benefits Comprehensive benefit package Paid Time Off (which increases after 1 year with Mountainside) Paid holidays including a Multicultural Holiday 401(k) with employer matching Monthly $75.00 wellness reimbursement. Our Wellness Reimbursement benefit is meant to encourage employees to engage in productive self-care to avoid burnout and compassion fatigue. Company Overview Mountainside is a hospital & health care company that provides drug addiction treatment and rehabilitation services. It was founded in 1998, and is headquartered in Canaan, Connecticut, USA, with a workforce of 201-500 employees. Its website is