[Remote] Business Analyst (Retail) / Scrum Master

Note: The job is a remote job and is open to candidates in USA. Aspire Systems is a global technology services firm serving as a trusted technology partner for more than 275 customers across the globe. They are looking for a dynamic and detail-oriented Business Analyst with retail domain experience who can also perform the role of a Scrum Master, facilitating Agile ceremonies and ensuring smooth delivery of product increments. Responsibilities • Capture, analyse, and refine business requirements from stakeholders across retail functions • Translate business needs into clear, concise user stories and acceptance criteria • Work with Product Owners and Scrum Teams on requirements decomposition, backlog refinement, and breakdown of user stories and tasks • Ensure a deep understanding of the eCommerce, Retail, and related integration processes • Facilitate communication between business teams and technical teams to ensure functional alignment • Support solution discussions, identify gaps, and propose improvements • Facilitate Scrum ceremonies including: • Sprint Planning • Daily Stand-ups • Backlog Refinement • Sprint Demos/Reviews • Sprint Retrospectives • Provide visibility into the Agile team’s delivery plans, progress, and risks • Remove impediments and manage cross-team dependencies to ensure smooth execution • Ensure compliance with Enterprise Change Management and other organizational policies • Apply Agile/Scrum metrics (velocity, burndown, team health, etc.) to assess team performance and identify improvement opportunities • Manage Jira boards, sprint backlogs, workflows, and dashboards to support execution • Lead and coordinate scaled planning activities such as: • PI (Program Increment) Planning • Pre-planning and preparation sessions • Facilitate discussions between multiple development teams/vendors to ensure a cohesive, integrated solution • Assist with internal and external communications to enhance transparency and information flow • Enable the team to self-organize, remove distractions, and maintain focus on sprint/release goals • Track and communicate sprint/release progress, maintain process documentation, and ensure increment readiness Skills • 8+ years of experience in Business Analysis with good Retail domain experience • Strong experience in Retail, eCommerce, or Omnichannel domains • Proven expertise as a Business Analyst and Scrum Master in Agile environments • Hands-on experience with Jira and Agile project management tools • Excellent communication, facilitation, and stakeholder management skills • Ability to work onsite and collaborate closely with customer teams • Strong analytical and problem-solving skills and the ability to manage multiple priorities • CSM / PSM I certification • CBAP / CCBA or equivalent certification Benefits • Benefits Company Overview • Aspire Systems is a leading global technology service provider It was founded in 1996, and is headquartered in Chennai, Tamil Nadu, IND, with a workforce of 1001-5000 employees. Its website is Company H1B Sponsorship • Aspire Systems has a track record of offering H1B sponsorships, with 5 in 2025, 28 in 2024, 45 in 2023, 88 in 2022, 47 in 2021, 91 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job