[Remote] Business Banking Sales Consultant - Customer Care Center

Note: The job is a remote job and is open to candidates in USA. PNC is a company that prioritizes its people as key to its competitive advantage. The Business Banking Sales Consultant role involves engaging with current business clients and prospects to provide insights and recommendations based on their financial needs, ultimately aiming to enhance client relationships and loyalty. Responsibilities Responsible for the acquisition and growth of new and/or existing clients through direct marketing and branch delivery model Acquires and/or expands and retains client relationships to generate revenue and deepen share of wallet may present the full range of PNC's products and services during each customer interaction Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being. Focuses on increasing client engagement and loyalty. Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities Builds an effective internal network within branch distribution and product partners to actively acquire new clients and/or expand existing clients to further enhance the client experience. Demonstrates commitment to quality by delivering the CARES model to customers and service partners Through discovery conversations, identifies and implements client solutions and, as appropriate, collaborates with internal business partners. Effectively executes on contact management strategy through utilization of available tools and resources. Regularly meets with internal business partners to communicate and review business results and pipeline management Skills Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered Bachelors Accountability Continual Improvement Process Customer Interactions Customer Service Decision Making Relationship Building Results-Oriented Technical Support Addressing Customer Needs Client Relationship Management Customer Experience Management Customer Retention Decision Making and Critical Thinking Effective Communications Interpersonal Relationships Knowledge Of Customers Selling Understanding Customer Needs Benefits Medical/prescription drug coverage (with a Health Savings Account feature) Dental and vision options Employee and spouse/child life insurance Short and long-term disability protection 401(k) with PNC match Pension and stock purchase plans Dependent care reimbursement account Back-up child/elder care Adoption, surrogacy, and doula reimbursement Educational assistance, including select programs fully paid A robust wellness program with financial incentives Maternity and/or parental leave Up to 11 paid holidays each year 9 occasional absence days each year, unless otherwise required by law Between 15 to 25 vacation days each year, depending on career level and years of service Company Overview PNC is a financial service company providing bank deposits products and services to its community. It was founded in 1845, and is headquartered in Pittsburgh, Pennsylvania, USA, with a workforce of 10001+ employees. Its website is