Remote Corporate Travel Agent - Sabre GDS Expert for Dynamic After-Hours Team - Work from Home Opportunity
Unlock Your Potential as a Remote Sabre Corporate Travel Agent with AAA Club Alliance! Are you a seasoned travel professional with a passion for delivering exceptional customer service? Do you have a knack for navigating the complexities of corporate travel and a keen eye for detail? If so, we've got an exciting opportunity for you to join our dynamic after-hours team as a Remote Corporate Travel Agent! At AAA Club Alliance, we're committed to providing a stable and supportive work environment that fosters growth, innovation, and inclusivity. As a Remote Corporate Travel Agent, you'll be an integral part of our team, working from the comfort of your own home to deliver top-notch travel services to our valued clients. About Us: AAA Club Alliance AAA Club Alliance is a leading provider of travel services, dedicated to helping our members explore new destinations, experience new cultures, and create unforgettable memories. With a rich history and a strong commitment to customer satisfaction, we've established ourselves as a trusted name in the industry. Our team is passionate about delivering exceptional service, and we're looking for talented individuals like you to join our ranks. Key Responsibilities: Delivering Exceptional Corporate Travel Services Book domestic reservations for air travel, hotel, and car rentals, ensuring the lowest cost for booked itineraries and maximum commission claimed. Respond to requests for domestic and international price quotations, utilizing automated systems and queues to rate desks as needed. Promote the acceptance of fares, rates, and suppliers that align with client travel program policies and negotiated contracts. Maintain and promote professional and courteous client relations through prompt and accurate responses to telephone and email communications. Stay informed about airline rules and regulations, as well as current affairs, to communicate information to clients accurately and effectively. Achieve individual and contractual service level goals related to telephone, quality, and productivity. Maintain client profiles, ensuring special requests and reward program information are included. Monitor, sort, and work global distribution systems (GDS) queues daily to maintain quality control. Ensure optimum customer service through effective use of phone systems and positive telephone service techniques. Perform other duties as assigned. Essential Qualifications: What We're Looking For To succeed in this role, you'll need: A high school diploma or equivalent. At least 4 years of active Travel Consultant experience within the past 6 years. Corporate Travel experience and current proficiency with Sabre GDS. Excellent communication and customer service skills. The ability to work independently in a remote environment. Preferred Qualifications: A Plus! 1+ year of international experience. A passion for delivering exceptional customer service and a keen eye for detail. What We Offer: A Comprehensive Benefits Package and More! At AAA Club Alliance, we believe in rewarding our team members for their hard work and dedication. As a Remote Corporate Travel Agent, you'll enjoy: A competitive starting hourly rate, depending on your experience. A comprehensive benefits package, including Health, Dental, Vision, Prescription, and Life Insurance. Paid Time Off and Volunteer Time Off. A 401(k) plan with company match. Tuition Reimbursement. A Complimentary AAA Premier Membership, offering discounts on our products and services. Schedule Availability: Flexibility and Work-Life Balance We're committed to providing a flexible schedule that supports your work-life balance. As a Remote Corporate Travel Agent, you'll be required to work at least one weekend day or evening shift, with potential shift availability between 4:00 PM - 11:00 PM or 5:00 PM - 12:00 AM EST. Why Join AAA Club Alliance? At AAA Club Alliance, we're passionate about creating a welcoming and inclusive workplace that fosters growth, innovation, and diversity. We're committed to: Cultivating a culture of inclusivity and respect. Attracting and retaining talented individuals from diverse backgrounds. Supporting our team members' career goals and aspirations. Ready to Take the Next Step? If you're a motivated and experienced travel professional looking for a new challenge, we want to hear from you! As a Remote Corporate Travel Agent with AAA Club Alliance, you'll have the opportunity to grow your career, develop your skills, and make a meaningful contribution to our team. Apply now and join our dynamic team! Apply for this job