[Remote] Customer Success Representative LATAM (Remote, Contract)
Note: The job is a remote job and is open to candidates in USA. INFUSE is a company committed to delivering exceptional client experiences, and they are seeking a passionate Client Success Specialist to join their team. This role involves building strong client relationships and ensuring the successful delivery of solutions tailored to client needs. Responsibilities • Build and maintain strong, long-lasting client relationships • Ensure the timely and successful delivery of our solutions according to client needs and objectives • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders • Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment • Assist with challenging client requests or issue escalations as needed • Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules Skills • Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales • Strong communication and interpersonal skills • Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment • Empathetic understanding of client needs and the ability to address them effectively • Ability to address challenges and proactively offer solutions Company Overview • DEMAND EXCELLENCE DELIVERED It was founded in 2012, and is headquartered in Boca Raton, Florida, USA, with a workforce of 1001-5000 employees. Its website is Apply tot his job