[Remote] Customer Success Specialist

Note: The job is a remote job and is open to candidates in USA. HDPhotoHub is a SaaS platform that empowers professional real estate photography businesses. They are seeking a Customer Success Specialist to provide technical support and enhance customer satisfaction while working in a fully remote team environment. Responsibilities Stellar written and verbal communication skills Organizational skills that are out of this world A passion for delivering outstanding customer service A natural problem-solving ability The ability to work independently with minimal supervision A desire to constantly improve CSS/HTML Experience Domain DNS Configuration, including email records like SPF and DMARC Basic understanding of webhooks and APIs Error troubleshooting through browser tools like the console and network traffic If you have real estate or photography industry experience, even better! Looking for applicants in Spokane or the surrounding area Skills Stellar written and verbal communication skills Organizational skills that are out of this world A passion for delivering outstanding customer service A natural problem-solving ability The ability to work independently with minimal supervision A desire to constantly improve 6-12 months of remote work experience CSS/HTML Experience Domain DNS Configuration, including email records like SPF and DMARC Basic understanding of webhooks and APIs Error troubleshooting through browser tools like the console and network traffic A quiet, professional work environment with a reliable internet connection The ability to jump on video conference calls at a moment's notice A cover letter and current resume If you have real estate or photography industry experience, even better! Looking for applicants in Spokane or the surrounding area Benefits Subsidized Medical Coverage: Employee 75% paid by company, Family 50% paid by company $100/month company contribution to HSA 2 weeks paid time off in your first year 5 major holidays and 5 double-time holiday opportunities Health insurance Health savings account Paid time off Company Overview HDPhotoHub is a digital marketing platform that offers marketing solutions & business platform tools for real estate photographers. It was founded in 2018, and is headquartered in Spokane, Washington, USA, with a workforce of 2-10 employees. Its website is