[Remote] Director, Global Payroll

Note: The job is a remote job and is open to candidates in USA. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. The Director of Global Payroll will manage global payroll teams and develop strategies to scale payroll operations efficiently while ensuring compliance and quality. This role requires strong relationship-building skills and leadership to support the finance organization and foster collaboration across various business functions. Responsibilities • Oversee teams of domestic and international payroll. Design and implement workflow and internal controls to ensure all payroll transactions are processed accurately, timely and in compliance with International, federal and local, state, country specific laws and regulations; and substantiated by sufficient set of underlying documentation and support • Oversee full-cycle processing and accounting of US and International payroll for 1,500+ employees in US, Canada, UK and Europe and all off-cycle payroll as deemed necessary • Manage partnership with Ultimate Software (UKG), Papaya and Deel to optimize system functionality and exploit opportunities for process automation • Recruit and develop the best-in-class talent that will be subject matter experts and points of contact for all internal and external payroll inquiries • Develop and execute a strategic plan to scale and optimize the global payroll administration that can support the headcount growth each year and in new geo territories. Coordinate regional efforts towards global process standardization while allowing local flexibility when required • Monitor the latest payroll and wage laws and regulations to maintain tax and benefits compliance around deductions, withholdings, garnishments, classifications, employee mobility tracking, etc • Ensure quarterly and annual filings and reports are reviewed, approved and filed timely and accurately (941s, W2s, 1042s, etc.) • Participate in designing and implementing internal controls and documentation in accordance with SOX and International/Federal/State compliance requirements • Support the corporate accounting team by participating in month/quarter/year-end financial closing activities as well as external audits: Payroll journal entries, payroll and benefits related account reconciliations • Actively engage with cross functional leadership to keep abreast of the business objectives, priorities and strategies to enable collaborative and supportive relationships as well as provide value added services to each other • Lead, coach, mentor and train the team; take an active interest in their growth and develop the next generation of leaders • Lead or assist on special tasks and projects as needed (e.g. external/statutory/compliance audits and filings, entity set up, system implementation, etc.) • Other duties as assigned Skills • Bachelor's degree or higher in accounting, finance, business, or other relevant or related field or equivalent experience • 10+ years of progressive leadership experience managing global payroll function and overseeing the processing of multi-state and multi-country payrolls for large exempt and non-exempt workforce with hands on responsibilities • Experience transforming a payroll function to maximize automation, scalability and cost effectiveness • Strong project management experience including the ability to manage project plans, dependencies, critical path activities and milestones • Highly analytical, aptitude for quantitative and qualitative analysis • Excellent organizational skills and attention to detail • Must be able to prioritize tasks to meet deadlines and demands • Excels in hyper-growth environments; versatile, capable of managing multiple projects and tasks • Able to communicate effectively with teammates and various levels of management as well as external contacts • Reliable, with a strong work ethic • Demonstrates professionalism and maturity in handling confidential information • Preferred payroll certifications (CPP, PHR, HRIP) • UKG, Papaya and Deel knowledge and experience preferred; must have deep knowledge and experience working with payroll vendors and platform technologies Benefits • Health, dental, and vision coverage, beginning on the first day of employment. • Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. • Short & Long-Term Disability • Basic Life Insurance • 401k saving plan with employer matching. • Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents. • Generous employee stock purchase plan. • Paid Time Off • Company paid holidays • Paid volunteer hours • 12 weeks paid parental leave. Company Overview • Five9 is a cloud-based call center software company that specializes in sales, marketing, and customer service. It is a sub-organization of Five Rivers Solutions. It was founded in 2001, and is headquartered in San Ramon, California, USA, with a workforce of 1001-5000 employees. Its website is Apply tot his job