[Remote] Field Network Engineer Location: United States (Multiple Regions)

Note: The job is a remote job and is open to candidates in USA. CathWorks is advancing coronary physiology with the FFRangio® System, leveraging computational science and AI to deliver fast, accurate physiologic insight without pressure wires or hyperemic agents. As a Field Network Engineer, you will be the technical lead responsible for deploying and supporting the FFRangio System across US hospitals, ensuring smooth installations and ongoing system performance. Responsibilities • Lead complete system installations, including hardware setup, cabling, environmental checks, workstation configuration, and integration with hospital CArm and PACS/DICOM environments • Conduct and manage preinstall IT planning, reviewing site walkthroughs, validating technical requirements, and aligning timelines with hospital IT, biomed, and imaging teams • Coordinate Information Security and IT reviews, complete InfoSec assessments, addressing followup questions, and provide documentation required for hospital approval • Support network configuration (endtoend)—port activation, IP assignments, DNS, routing, VLAN segmentation, firewalls, AETs, and data transfer workflows • Troubleshoot complex issues including connectivity failures, DICOM metadata problems, system processing errors, workstation performance, and hardware malfunctions (onsite and remote) • Support account activations, ensuring the system is operating optimally for patient procedures; provide rapid response for any workflow or technical interruptions • Document all configurations and work performed, including installation reports, system setup details, service findings, and escalation notes for QA/R&D • Serve as the technical liaison between hospital teams, imaging vendors, third-party field engineers, CathWorks internal teams, and Medtronic commercial partners • Provide oncall and remote support, guiding customers and field personnel through troubleshooting and workflow issues • Train hospital personnel and partner field engineers, ensuring consistent, safe, and effective system usage and troubleshooting capability • Identify improvement opportunities, providing structured feedback to R&D, QA, Product, and Operations based on realworld site experience Skills • Associates degree or higher in a relevant field – a B.S. in science and engineering is preferred • Experience in hospital IT, biomedical engineering, medical imaging, or field service engineering • Strong understanding of networking fundamentals (IP, Subnetting, VLANs, firewalls) • Familiarity with DICOM, PACS, and angiography/CArm workflows • Confident troubleshooting across hardware, software, and network layers • Excellent communication skills across technical and clinical stakeholders • Ability to operate independently in high-stakes clinical environments • Willingness and ability to travel frequently to hospital sites across the U.S • 3+ years in medical device field service or healthcare IT preferred • Experience with Windows OS diagnostics, log analysis, or scripting (PowerShell/Python) preferred • Background supporting complex system installations or multi-vendor integrations preferred Company Overview • CathWorks is a medical technology company focused transforming how cardiovascular disease is diagnosed and treated. It was founded in 2013, and is headquartered in Kfar Saba, HaMerkaz, ISR, with a workforce of 51-200 employees. Its website is Apply tot his job