[Remote] IT Operations Documentation Specialist
Note: The job is a remote job and is open to candidates in USA. Royal Communications Consultants is seeking an IT Operations Documentation Specialist to document and streamline processes for desktop technicians. The role involves leading the design of media processes, migrating to new media management systems, and creating documentation and controls for field technicians. Responsibilities • Assist in writing Desktop Media process documentation and migrating it to the media management tool • Help create and track controls using dashboards • Develop documentation for field technicians on validating desktop drives • Create Workflow diagrams likely in Lucidchart or Visio Skills • Excellent communication skills and strong attention to detail • Three years of recent experience is preferred Company Overview • Royal Communications Consultants is an IT firm that provides solutions for the development and support of IT infrastructure. It was founded in 1992, and is headquartered in New York, New York, USA, with a workforce of 51-200 employees. Its website is Apply tot his job