Remote Junior Sales Operations Associate; Graduate Programme

Remote, USA Full-time
Position: Remote Junior Sales Operations Associate (Graduate Programme) This is a remote position. A global technology company seeks to employ a Junior Sales Operations Associate to support the Sales Operations Manager in tracking campaign performance, monitoring sales representatives’ daily activity, preparing reports, and ensuring data accuracy across active campaigns. This is an analytical, detail-oriented role suited for someone who is comfortable working with Excel, numbers, structured reporting, and performance metrics. Full training will be provided for all internal tools, dashboards, systems, and workflows. Responsibilities Daily Sales Operations Support • Assist the Sales Operations Manager with daily tasks and operational coordination. • Monitor daily performance metrics for sales reps (calls, emails, meetings, activities). • Provide regular updates on team activity and engagement levels. • Track active campaigns, KPIs, and performance benchmarks to ensure consistency. • Flag sudden drops, irregularities, or concerning patterns in campaign performance for timely review. Campaign Understanding & Quality Checks • Learn each campaign’s ICP, value proposition, and outreach guidelines. • Check whether sales reps are following campaign instructions and ICP alignment. • Review and listen to sales calls to evaluate quality, positioning accuracy, and adherence to messaging. • Submit clear, structured analysis notes and findings from call reviews to the Sales Operations Manager. Reporting & Data Maintenance • Prepare weekly, monthly, and quarterly sales performance reports for internal and external stakeholders. • Assist in creating ad-hoc reports for Communications, Client Services, and Management teams. • Maintain clean, up-to-date campaign data to support dashboards and reporting workflows. • Ensure all numbers, metrics, and activity logs are accurate, organized, and validated before reports are finalised. Requirements • Recent graduate or up to 1 year of experience in sales operations, analytics, coordination, or reporting roles. • Strong Excel/Google Sheets skills (filters, pivot tables, VLOOKUP an advantage). • Analytical thinker with strong numerical comfort and data interpretation skills. • Ability to write clear, simple performance summaries and reports. • Excellent attention to detail with the ability to notice inconsistencies. • Good listening skills and ability to evaluate sales call quality. • Capable of multitasking and handling responsibilities across multiple campaigns. • Comfortable working in a fast-paced, data-driven environment. Benefits • Work with an innovative, international organisation. • Engage with a high-performing global team. • Exposure to cutting-edge sales strategies and technologies. • Remote working flexibility. • Opportunities for growth and development. #J-18808-Ljbffr Apply tot his job
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