REMOTE Live Chat Representative - (Part-Time & Full-Time) Day & Night Shift

We are hiring Remote Live Chat Representatives to provide real-time support to customers via online chat. If you're a fast typist, have excellent written communication skills, and enjoy helping others, this fully remote role could be a great fit—whether you're looking for part-time flexibility or full-time hours. Key Responsibilities: • Respond promptly and professionally to customer inquiries via live chat • Provide accurate information about products, services, orders, or account-related issues • Troubleshoot and resolve customer concerns or escalate when necessary • Maintain detailed and accurate records of customer interactions • Meet or exceed performance metrics such as response time, resolution rate, and customer satisfaction • Stay informed about company updates, product changes, and support policies Qualifications: • High school diploma or equivalent (required) • Strong written communication and grammar skills • Ability to type at least 40 WPM (words per minute) • Customer service experience preferred, especially in a digital or e-commerce setting • Tech-savvy and comfortable navigating multiple systems or chat platforms • Reliable internet connection and a quiet, professional work environment • Availability to work assigned shifts, including evenings, nights, or weekends Preferred Skills (Not Required): • Experience with live chat platforms (e.g., Zendesk, Intercom, LiveChat, or Drift) • Familiarity with CRM systems or e-commerce platforms • Multilingual (a plus, but not required) What We Offer: • Fully remote work with flexible scheduling • Options for part-time or full-time hours • Paid training and ongoing support • Collaborative, virtual team environment • Opportunities for promotion and performance bonuses Apply tot his job Apply tot his job Apply tot his job