[Remote] Manager, Security Operations Center – Pacific or Mountain Time Zone

Note: The job is a remote job and is open to candidates in USA. Huntress is a fully remote cybersecurity company on a mission to break down barriers in cybersecurity. The Security Operations Center Manager will be responsible for defining and streamlining processes to enhance the operations of the global security analyst team while ensuring effective incident response and training opportunities. Responsibilities • Design, implement, and enforce internal processes to reduce burnout and increase the productivity of the operations center against a global set of expectations and standards • Manage and enforce local/global shift coverage to ensure 24/7 operations are maintained 365 days a year • Meet with analysts in a 1:1 setting weekly to socialize focus initiatives, gather feedback, provide feedback, and enable analysts to progress rapidly in their career • Contribute to the development and implementation of analyst training programs designed to streamline onboarding and advance analyst skill sets in Digital Forensics, Incident Response, Malware Analysis, Detection Engineering, Threat Hunting, and Automation • Work with the Product organizations to prioritize the creation of new capabilities designed to augment and force multiple analyst capabilities • Maintain accountability for routine quality assurance for your designated region • Engage with our Support organization to create streamlined workflows for partner/customer requests that need Security Operations Center analysis • Strengthen and mature our existing processes and relationships with our Tactical Response, Threat Hunting, and Detection Engineering teams within the Security organization • Provide one level of technical leadership for analysts of the Security Operations Center analysts • Ensure team members fully understand the goals and objectives of Huntress’ mission and how their work fits into the bigger picture • Provide key input and guidance to company stakeholders such as Marketing, Sales, Support, and Product • Develop, track, and report on Objectives and Key Results linked to Security Operations Center focus initiatives • Help operationalize new technologies and services that Huntress brings to market • Participate in public speaking engagements in both webinar and in-person formats Skills • Based in Pacific or Mountain time zone • Experience in leading diverse cybersecurity teams with various skills. These teams work in Security Operations, Digital Forensics, Incident Response, Malware Analysis, Threat Hunting, and Detection Engineering • 5+ years of Security Analyst experience working in a global 24x7 security operations center with a focus on Windows forensics • 2+ year of team lead or managerial experience in a global operations center or Incident Response role. Preferably within a MSSP, MDR provider, or Incident Response service. • Actively engaged in the information security community by attending conferences or contributing to conversations/projects in the public domain • Continually learning and staying up to date on the latest threat actor tradecraft, detection techniques, and security operations concepts • Ability to identify workflows being performed and create detailed process diagrams and operating procedures • Effective communicator of highly technical concepts to stakeholders of varying technical backgrounds • Demonstrated experience leading initiatives or projects that required delegation and accountability to achieve success • Data-driven approach with experience in Data Science concepts Benefits • 100% remote work environment - since our founding in 2015 • Generous paid time off policy, including vacation, sick time, and paid holidays • 12 weeks of paid parental leave • Highly competitive and comprehensive medical, dental, and vision benefits plans • 401(k) with a 5% contribution regardless of employee contribution • Life and Disability insurance plans • Stock options for all full-time employees • One-time $500 reimbursement for building/upgrading home office • Annual allowance for education and professional development assistance • $75 USD/month digital reimbursement • Access to the BetterUp platform for coaching, personal, and professional growth Company Overview • Huntress is the enterprise-grade, people-powered cybersecurity solution for all businesses, not just the 1%. It was founded in 2015, and is headquartered in Columbia, Maryland, USA, with a workforce of 501-1000 employees. Its website is Company H1B Sponsorship • Huntress has a track record of offering H1B sponsorships, with 1 in 2024. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job Apply tot his job