[Remote] Product Manager, Healthcare SaaS – Patient Support (Remote)

Note: The job is a remote job and is open to candidates in USA. AssistRx is a leading healthcare technology company dedicated to accelerating patient access to life-changing therapies. They are seeking a strategic, customer-centric Product Manager to lead the evolution of their patient support program solutions for pharmaceutical and biotech clients, focusing on improving patient access and satisfaction. Responsibilities • Develop and execute a clear product roadmap for PSP-related capabilities—including services, data workflows, and digital engagement tools. • Align product initiatives with evolving client needs, regulatory requirements, and market trends in patient access and support services. • Partner with commercial teams, clients, and operations to deeply understand PSP workflows, pain points, and success metrics. • Conduct competitive intelligence and market analysis to support product differentiation and value-driven positioning. • Collaborate with engineering, UX/UI, data science, operations, and clinical teams to deliver scalable, secure, and intuitive product features. • Work closely with legal, compliance, and privacy stakeholders to ensure adherence to HIPAA, GDPR, and industry-specific regulatory standards. • Own the full product lifecycle—from ideation and requirements definition through development, launch, and ongoing optimization. • Monitor product performance, adoption, patient outcomes, and client satisfaction to drive continuous innovation. • Support client onboarding and implementation by translating business requirements into product configurations and enhancements. • Serve as the product subject matter expert during client meetings, workshops, and advisory discussions. • Work effectively within Agile/Scrum teams, contributing to sprint planning, backlog prioritization, and iterative roadmap delivery. • Write clear, concise user stories, acceptance criteria, and business requirements that translate complex needs into action. • Utilize product management tools (Jira, Confluence, Aha!, Productboard) to manage roadmaps, documentation, and communication. Skills • Bachelor's degree in life sciences, business, data analytics, or related field. • 5+ years of product management experience in B2B SaaS, healthcare technology, or tech-enabled services. • Experience in life sciences, healthcare delivery, pharmaceutical services, or patient support programs. • Familiarity with PSP workflows: hub services, copay programs, prior authorization, benefits investigations, nurse support. • Strong understanding of data privacy, compliance, and interoperability standards (HIPAA, HL7, FHIR, GDPR). • Demonstrated success working in Agile/Scrum environments. • Excellent communication, stakeholder engagement, and analytical skills. • Master's degree in business, life sciences, healthcare administration, or related field. • Experience working with pharmaceutical manufacturers, hub providers, or specialty pharmacies. • Exposure to digital health tools (patient portals, apps, engagement platforms). • Knowledge of EMR/EHR integrations, claims data, and real-world evidence (RWE). • Experience creating outcomes dashboards or patient journey analytics. • Experience supporting AI-driven workflows or automation tools. • Consulting or client-facing implementation experience Benefits • Supportive, progressive, fast-paced environment • Competitive pay structure • Matching 401(k) with immediate vesting • Medical, dental, vision, life, & short-term disability insurance • Opportunity to impact patient outcomes through data-driven healthcare technology. • Collaborative and mission-driven culture that values innovation and continuous learning. • Access to cutting-edge cloud technologies and modern data engineering tools. • Competitive compensation, comprehensive benefits, and career growth opportunities Company Overview • AssistRx, Inc provides healthcare information technology solutions to the Specialty Pharmaceutical distribution channel. It was founded in 2009, and is headquartered in Orlando, Florida, USA, with a workforce of 501-1000 employees. Its website is Apply tot his job Apply tot his job