[Remote] Remote Call Center Rep - Starting Monday, February 2, 2026

Note: The job is a remote job and is open to candidates in USA. TSI - Transworld Systems Inc. is seeking ambitious and self-motivated individuals for a rewarding career in customer service. The role involves assisting customers with inquiries, ensuring accurate documentation, and providing detailed explanations regarding account status. Responsibilities • Assist customers with inquiries/concerns • Ensure all account information is accurately documented and inputted into client system • Provide detailed explanations of account status and inquiries to customers • Adhering to State and Federal regulations pertaining to your job duties • Assist customers with delinquent accounts according to various state guidelines • Consistently discuss additional product and service offerings with customers on qualified calls • Utilize exceptional communication skills to fulfill both client and customer goals • Maintain an average Inbound Handle Time • Achieve Quality Assurance goals • Adhere to Production measures (time spent on calls, schedule adherence, etc.) Skills • Detail oriented and have the ability to organize and prioritize work and meet strict deadlines as well as the ability to effectively communicate with outside parties • Effective call handling skills and high levels of professionalism are required • A strong focus on exemplary shift attendance is required • The candidate has to be proficient with Microsoft applications, and have the ability to learn software applications • A High School graduate/ equivalent is required • Broadband internet connection (No DSL, or Dial Up) • Hard wired connection required (no Wi-Fi, Wi-Fi hotspots) • Speed Test Results: 25 mbps download, 20 mbps upload • One to two years' experience working in a call center environment is preferred Benefits • Paid training • Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays! Company Overview • Transworld Systems Inc. It was founded in 1970, and is headquartered in Wilmington, Delaware, USA, with a workforce of 10001+ employees. Its website is Apply tot his job