[Remote] Sales Operations Specialist

Remote, USA Full-time
Note: The job is a remote job and is open to candidates in USA. Ceros is a company that helps brands create engaging digital experiences. They are seeking a Sales Operations Specialist to manage the operational aspects of their outbound sales function, focusing on list building, data hygiene, and campaign logistics to support the sales development representatives. Responsibilities AI-Assisted List Building: Utilize our internal AI tool (Scrap-e) and LinkedIn Sales Navigator to build target contact lists from 300+ companies weekly within our core target market Data Hygiene: rigorous cleaning of prospect lists before importing them into our CRM (HubSpot). Ensure all data fields are accurate and formatted correctly to prevent automation errors Upload & Management: seamless upload of clean data into Salesloft and Amplemarket, ensuring all contacts are routed to the correct SDR Email Logistics: Manage the sending of daily outbound emails across the SDR team, ensuring consistency and volume targets are met Intent-Driven Outreach: Execute specialized campaigns based on high-intent signals via Common Room and UserGems (e.g., job changes, high-scoring web visitors, social engagement) Specialized Sequences: Manage ops for specific campaign types including Snapshot, MarkUp, Pre/Post Event, and Ghosted sequences LinkedIn Automation: Oversee automated connection requests, profile views, and message outreach via Amplemarket Tech Stack Management: Act as the primary operator for our outreach stack, including Salesloft, Amplemarket, LinkedIn Sales Navigator, CommonRoom and Hubspot Deliverability Monitoring: Monitor and optimize email warming tools to ensure high deliverability rates New Tool Onboarding: Collaborate with IT, RevOps, and SDR Managers to vet and onboard new AI tools that can further streamline our process Skills Bachelor's degree required Must have experience and confidence using Google Sheets Comfortable using AI tools (ChatGPT, Gemini etc.) and eager to learn proprietary internal tools Able to follow complex workflows precisely and suggest improvements where you see inefficiencies Prior experience in sales operations, as an SDR, or in a Data Specialist role is a plus but not required Familiarity with the B2B SaaS sales cycle is helpful but not required Experience cleaning lead exports or mail merges, and spotting anomalies that automation might miss is helpful in this role Experience with HubSpot, Salesloft, or LinkedIn Sales Navigator is a bonus Familiarity with Amplemarket, UserGems, or similar platforms is a major plus Benefits Global remote-first organization Stock options Premium health insurance 401K matching Paid parental leave after a year of employment: 16 weeks for primary caregivers, 4 weeks for secondary caregivers Flexible vacation days Paid Sick days Stipend for your home office setup Excellent gear (Macbook Air, external monitor, etc.) Stipend towards experiences in which Cerosians can collaborate, educate, and create social connections with one another Unlimited access to co-working spaces around the globe Company Overview Ceros is a cloud-based interactive content creation platform for marketers and designers. It was founded in 2012, and is headquartered in New York, New York, USA, with a workforce of 201-500 employees. Its website is
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