[Remote] Senior Manager, Experiences Acquisition, Americas

Remote, USA Full-time
Note: The job is a remote job and is open to candidates in USA. Airbnb is a company that has grown significantly since its inception in 2007, now hosting over 5 million hosts and 2 billion guest arrivals worldwide. The Senior Manager, Experiences Acquisition, Americas will lead the AMER Experiences Acquisition team, focusing on sourcing and onboarding unique experiences while optimizing the acquisition process to drive growth and sustainability in the region's Experiences business. Responsibilities • Represent your region & team – Consistently track, develop & present your region’s wins, worries and blockers to cross-functional stakeholders & leadership, with a strong POV. Proactively lead the solution for any blockers for cross-functional teams to consider. Triage & represent team & host needs to achieve quarterly & annual objectives & KPIs • Industry Awareness, Trend-Spotting & Sourcing – Stay updated on industry trends, proactively spot emerging opportunities, and creatively source both existing and new experiences by building and contributing to region-specific leads lists. Find & source ‘off-the-beaten-path’ leads that serve Airbnb’s Experiences vision • Sales & Acquisition Leadership – Arm, motivate & enable the regional teams to acquire Experiences by effectively pitching the Experiences value proposition to prospective hosts, developing experiences, managing leads through internal funnels and tools and tracking output. Have depth of knowledge, full accountability & ownership over your region’s portfolio • Optimization & Retention Leadership – Set the tone, pace & strategy for account management in your region. Arm, motivate & enable the team to orient hosts through their first 6-12 months on-platform, ensuring that the team is equipped to coach hosts with technical, optimization and growth best practices (e.g. pricing, run-of-show). Be accountable for regional optimization & retention KPIs • Communication & Collaboration – Provide regular project and regional updates & actionable feedback to cross-functional leads. Size issues & collaborate with peers, leadership and cross-functional stakeholders to creatively problem-solve • Tracking & Reporting – Develop data & tracking systems for your region. Ensure 100% accurate data hygiene across all tooling and leadership updates. Report out on both positive & negative performance trends, with a solution-oriented mindset. Ensure that the team stays up-to-date on best-practices, tooling updates & team trainings • Quality & Alignment to Brand Vision – Ensure that your region’s sourced supply meets the quality bar to deliver against the Experiences vision. Align your region’s leads with taste and quality measures set forth by cross-functional stakeholders Skills • 15+ years of overseeing talent partnerships, sales / acquisition, account management or similar experience in high-growth environments • Bachelor's degree or equivalent experience in related fields • Experience managing small to mid-sized regional teams • Deep knowledge of what is happening in your region as it relates to travel, entertainment, pop culture, art, food & beverage and other hospitality trends • Sharp eye for setting & spotting cultural trends; strong ability to assess quality and stay ahead of market shifts • Proven track record of innovative problem-solving and a proactive approach to identifying and capitalizing on new opportunities • Skilled in delivering for cross-functional teams, and fostering trust across creative, technical, and business disciplines • Proficient in CRM systems (like Salesforce) and organizational systems (like Airtable) • Accountability for results – with a proven ability to deliver against KPIs & business targets • Demonstrated ability to thrive in ambiguity, pivot quickly, and be motivated by changing circumstances, consistently acting as a self-starter Benefits • Bonus • Equity • Benefits • Employee Travel Credits Company Overview • Airbnb is an online community marketplace for people to list, discover, and book accommodations through mobile phones or the Internet. It was founded in 2008, and is headquartered in San Francisco, California, USA, with a workforce of 5001-10000 employees. Its website is Company H1B Sponsorship • Airbnb has a track record of offering H1B sponsorships, with 186 in 2025, 176 in 2024, 160 in 2023, 270 in 2022, 250 in 2021, 274 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job
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