[Remote] Senior Product Manager - Grocery & Retail Merchant Success

Remote, USA Full-time
Note: The job is a remote job and is open to candidates in USA. Uber is a leading technology company that specializes in ride-hailing and delivery services. The Senior Product Manager will be responsible for creating a seamless fulfillment experience for grocery delivery, partnering with various stakeholders to define product strategy and enhance merchant tools to optimize their business. Responsibilities • Partner with sales, account management and merchants themselves to determine their pain points and define the vision, strategy and roadmap for your product area • Develop tools merchants can use to understand their order quality and opportunities for improvement, which will in turn help them grow their business and use data to make strategic decisions • Ensure data accuracy throughout all systems - from in-store payments to sales reports and monthly invoices - at Uber scale • Collaborate with our regional operations teams to deeply understand the market nuances and pain-points related to fulfillment - and then devising and executing product solutions to solve them • Influence the product roadmaps of many other teams across Uber that work to ensure a healthy marketplace Skills • Minimum 5 years experience delivering successful and innovative products with your fingerprints all over them • Customer obsession. The ability to take on complex product challenges and find elegant, simplifying solutions to avoid making them our users and partner's problems • Technical savviness. Can manifest in different ways: a computer science undergraduate degree, hands-on software engineering experience, or experiences building complex software products side by side with engineers. Technical understanding must go from the highest abstractions down to the metal • Attention to detail. The ability to obsess over every single part of the checkout process • Finger-tippiness with data. You find a way to get the data you need and whip it into an insightful story with no help. You know how to leverage this data to make decisions without getting stuck in analysis paralysis • A Driver mindset. You are biased toward action, a great collaborator, a master disambiguator/simplifier, and constantly pushing toward clarity and delivery • A high bar across the board - from your own contributions to the people you work with, to the products you work on • A never-ending desire to grow and learn • Experience in B2B or financial products • Experience building products from 0 to 1 • Experience in the grocery, retail, CPG or ecommerce industry • Fulfillment and/or Marketplace experience. You would have directly worked on fulfillment, logistics, delivery or other last mile problems, or have strong knowledge of how marketplaces (where multiple parties transact on a platform you've had a hand in building) work Benefits • Participate in Uber's bonus program • May be offered an equity award • Various benefits Company Overview • Uber develops, markets, and operates a ride-sharing mobile application that allows consumers to submit a trip request. It was founded in 2009, and is headquartered in San Francisco, California, USA, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship • Uber has a track record of offering H1B sponsorships, with 830 in 2025, 796 in 2024, 684 in 2023, 954 in 2022, 750 in 2021, 638 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job
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