[Remote] Site Reliability Engineer (SRE) (Pacific time)

Remote, USA Full-time
Note: The job is a remote job and is open to candidates in USA. Fireblocks is a company that provides a secure platform for digital assets, trusted by major financial institutions. The Site Reliability Engineer (SRE) will improve monitoring and observability of services, handle critical incidents, and work closely with R&D to enhance system reliability and performance. Responsibilities • Research Fireblocks blockchain workflows, identify optimization opportunities, issues, and improve monitoring • Help identify root causes for incidents and prevent them from happening again. Solve and orchestrate outages by working with multiple teams • Improve and establish alerting for our infrastructure, services, and business logic • Work closely with the R&D and Support: offering education and guidance on integration, support, and monitoring across the toolset • Communicate and escalate issues to senior management in R&D and support, write RCAs, and define next steps • Document actions in runbooks and then into automation using Python, Lambda, shell scripts, ArgoCD, and Ansible • Focus on the system's observability, availability, reliability, performance/latency, and monitoring • Conduct periodic on-call duties and emergency response Skills • At least 3+ years of experience as an SRE, Infra Backend in a SaaS environment • You are curious, self-motivated, easy to work with, responsible, and production-aware—fast learner and able to take a project from POC to production, while handling decision-making and communication • Experience with Coding languages - Python/JavaScript/Bash (Must) • At least 3+ years of experience with Alerting & Monitoring systems such as DataDog, Coralogix / Splunk / New Relic / Prometheus • Experience working with Linux systems from kernel to shell and beyond • Cloud systems such as AWS / Google Cloud / Azure • Configuration management, such as Ansible/Chef/Puppet/ArgoCD • Experience with Docker, Kubernetes, and Helm • SCM - Git/bitbucket/gitlab/Phabricator/gerrit • High Analytical & Troubleshooting skills - ability to solve complex problems • Strong verbal and written communication skills and a collaborative mindset • Previous experience in cryptocurrencies lockchains - a big advantage • In-depth knowledge in: Linux optimization, nginx, ArgoCD, DataDog, MySQL • Participated in Kubernetes migration projects • Previous experience as a C++ or Node developer • BSC in Computer Science or related technical certifications Benefits • Target bonus • Very competitive equity grant • Very generous benefits Company Overview • Fireblocks is a blockchain security service provider for moving, storing, and issuing digital assets. It was founded in 2018, and is headquartered in New York, New York, USA, with a workforce of 501-1000 employees. Its website is Company H1B Sponsorship • Fireblocks has a track record of offering H1B sponsorships, with 4 in 2025, 1 in 2024, 4 in 2023, 3 in 2022. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job
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