Remote WalkMe Administrator

Remote, USA Full-time
Our client is seeking an accomplished WalkMe Administrator on a remote 6-12 months contract opportunity in Little Rock, AR. ROLE: WalkMe Administrator The selected resource must have experience with installing, setting up and administration of Walkme DAP. • Key responsibilitiesUser management and security: Manage roles and permissions within WalkMe to ensure appropriate access for users to content creation, publishing, and other functionalities, contributing to account security. • Monitoring and analysis: Monitor the use of the WalkMe solution within SAP, analyze usage data against KPIs, and identify areas for improvement in adoption, user experience, and process efficiency. • Troubleshooting and support: Respond to reported bugs and issues, working with WalkMe support or coaching end-users to resolve them. • Testing and validation: Complete validation, User Acceptance Testing (UAT), and regression testing for WalkMe releases to ensure functionality and effectiveness. • Change management: Help manage changes within SAP by updating WalkMe content to reflect new features or processes, providing real-time training and reducing the need for extensive retraining sessions. Please respond with your resume in MS Word format. Selected candidate will have complete background check. About Vector: Vector Consulting, Inc., (Headquartered in Atlanta) is an IT Talent Acquisition Solutions firm committed to delivering results. Since our founding in 1990, we have been partnering with our customers, understanding their business, and developing solutions with a commitment to quality, reliability and value. Our continuing growth has been and continues to be built around successful relationships that are based on our organization's operating philosophy and commitment to ** People, Partnerships, Purpose and Performance - THE VECTOR WAY www.vectorconsulting.com “Celebrating 30 years of service” Apply tot his job
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