**Retail Customer Service Associate – Delivering Exceptional Experiences at blithequark**

At blithequark, we're passionate about delivering exceptional customer experiences that exceed our customers' expectations. As a Retail Customer Service Associate, you'll play a vital role in creating a positive and engaging environment for our customers, providing expert advice, and ensuring seamless transactions. If you're a customer-focused individual with a passion for delivering outstanding service, we want to hear from you! **About blithequark** blithequark is a leading provider of innovative solutions and services that empower businesses and individuals to succeed. Our commitment to quality, customer satisfaction, and employee development has earned us a reputation as a trusted partner in the industry. As a Retail Customer Service Associate, you'll be part of a dynamic team that's dedicated to delivering exceptional experiences and driving business growth. **Key Responsibilities** As a Retail Customer Service Associate, you'll be responsible for: * Delivering exceptional customer experiences through consultative behaviors, expert advice, and personalized service * Providing expert knowledge of printing, signs and graphics, and shipping product lines, and recommending appropriate blithequark products and services * Taking complex customer orders using order systems and providing accurate pricing information * Assembling parcels and preparing goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels * Setting up and operating printing, binding, and other related equipment using customer-supplied original media and documents * Maintaining a safe, clean, and orderly retail store environment * Ensuring confidentiality of customer data and careful handling of documents, media, and packages * Processing financial transactions using a Point of Sale terminal (POS), including handling cash and making change * Cleaning, repairing, and stocking all retail store printing and shipping equipment and supplies to provide optimal performance and availability * Staying current on retail store merchandising materials and ensuring proper display of all retail area product and signage * Taking preemptive action to prevent errors and waste * Completing required financial paperwork and assisting with financial reporting, including daily sales, close-outs, and bank deposits * Following blithequark standard operating procedures, as well as adhering to legal, HR, safety, customer service, and security policies and procedures **Essential Qualifications and Requirements** * High school diploma or equivalent education * 6+ months of specialized experience * Excellent verbal and written communication skills * Ability to stand during entire shift, excluding meal and rest periods * Ability to move and lift 55 pounds * Ability, on a consistent basis, to bend/twist at the waist and knees * Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members * Ability, on a consistent basis, to perform work activities requiring cooperation and instruction * Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure * Ability, on a consistent basis, to maintain attention and concentration for extended periods of time * Ability, on a consistent basis, to work with minimal supervision * Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the blithequark business **Preferred Qualifications** * Previous experience in a retail or customer service environment * Knowledge of printing, signs and graphics, and shipping product lines * Experience with Point of Sale terminals (POS) and financial transactions * Ability to work in a fast-paced environment and adapt to changing situations * Strong problem-solving and analytical skills * Ability to work effectively in a team environment and provide excellent customer service **Career Growth Opportunities and Learning Benefits** As a Retail Customer Service Associate at blithequark, you'll have opportunities to develop your skills and advance your career. We offer: * Comprehensive training programs to enhance your knowledge and skills * Opportunities for career advancement and professional growth * A dynamic and supportive work environment that encourages collaboration and innovation * Competitive compensation and benefits packages * Recognition and rewards for outstanding performance and contributions **Work Environment and Company Culture** At blithequark, we're committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion. Our company culture is built on the principles of quality, customer satisfaction, and employee development. We believe in: * Empowering our employees to make a positive impact on our customers and the community * Fostering a culture of innovation, creativity, and continuous improvement * Providing opportunities for growth and development, and recognizing and rewarding outstanding performance * Promoting diversity, equity, and inclusion in all aspects of our business **Compensation, Perks, and Benefits** We offer a competitive compensation and benefits package, including: * Competitive hourly rate * Opportunities for overtime and bonuses * Comprehensive health insurance and retirement plans * Paid time off and holidays * Access to our employee assistance program and wellness initiatives * Discounts on blithequark products and services **How to Apply** If you're a customer-focused individual with a passion for delivering exceptional service, we want to hear from you! Apply now to become a Retail Customer Service Associate at blithequark. Apply for this job