Revenue Cycle Quality Analyst
Remote Who We Are Xtensys, a recently established managed service provider, delivers cutting-edge technology to health systems, starting in NY and expanding beyond. Owned by two industry leaders focused on innovation in rural and community health, we are rapidly growing with several major initiatives underway. We are seeking an experienced Revenue Cycle Quality Analyst to join our team of 500 and support our exciting journey. We value people and we’re building a culture to match. If you are a collaborative, innovative, and strategic leader, we’d love to talk. Job Summary The Revenue Cycle Quality Analyst is an integral member of the Revenue Cycle team and is responsible for performing quality assurance reviews across revenue cycle workflows. This role ensures quality, accuracy, timeliness, and appropriateness standards are consistently met and measured. The analyst serves as a subject matter expert in revenue cycle systems and workflows, monitors operational and system processes, and collaborates cross-functionally to develop and maintain revenue cycle quality metrics and review processes. This role plays a key part in fostering a culture of patient-centered care, quality outcomes, and service excellence in a fast-growing environment. Key Responsibilities • Compile productivity data for employees subject to QA review and prepare regularly scheduled management reports with actionable recommendations. • Validate productivity measurements and continuously monitor the effectiveness of production standards. • Conduct scheduled reviews of accounts and all activities related to claim resolution. • Perform routine reviews of business unit processes to identify errors, training needs, and system enhancement opportunities. • Audit thirdparty partners and vendors as needed. • Complete QA analysis of claims processing, followup, and denial workflows using established audit tools. • Review, respond to, and resolve quality audit inquiries, including disputed findings. • Perform routine system and process testing as requested by Revenue Cycle or operational leadership. • Prepare and submit monthly QA evaluation reports with detailed and summary findings. • Identify, document, recommend, and track resolution of process gaps and bestpractice improvements. • Compute and report statistical QA data, identifying trends and patterns with accuracy. • Maintain deep knowledge of insurance followup, denials systems, and revenue cycle policies and workflows. • Perform other duties as assigned. Qualifications and Experience • Minimum of 3 years of hospital revenue cycle experience. • Strong knowledge of the managed care industry, including payer structures, administrative rules, and government payers. • Comprehensive understanding of revenue cycle functions including patient access, billing, reimbursement, cash posting, collections, denials, and guarantor collections. • Proficient knowledge of medical coding systems impacting claims adjudication, including ICD9, CPT, HCPCS, DRG, APG, APC, and revenue codes. • Strong analytical, investigative, and problemsolving skills. • Ability to work independently and collaboratively in a team environment. • Exceptional attention to detail with the ability to prioritize and meet deadlines. • Effective written and verbal communication skills. • Proficiency in Microsoft Excel, Word, and PowerPoint. • Adaptability and ability to respond quickly to change. Education/Certifications • Associate’s degree with 3 years of revenue cycle experience required, OR • High school diploma with 5 years of revenue cycle experience required. • 3 years of quality or audit experience preferred. Travel Requirements • None Physical Requirements • Lifting up to 20 pounds. • Ability to sit or stand for extended periods. • Repetitive use of hands and fingers for computerbased work. Why Join Us • Work alongside dynamic leaders and a passionate, missiondriven team. • Enjoy a flexible, highimpact role with opportunities for growth. • Receive a competitive salary, comprehensive benefits, and career development pathways. #LI-Remote About Xtensys Connected Health Solutions We are new but mighty. Xtensys, a recently established managed service provider, delivers cutting-edge technology to health systems, starting in NY and expanding beyond. Owned by two industry leaders focused on innovation in rural and community health, we are rapidly growing with several major initiatives underway. We seek talented professionals to join our team of 500 and support our exciting journey. We value people and are building a culture to match. If you're a collaborative, innovative, and strategic leader, we’d love to talk. Apply tot his job