RV Orientation & Delivery Specialist (Sales & Technical)

Remote, USA Full-time
Pete's RV Center is a family-owned business that has been serving the outdoor community since 1952. They are seeking an RV Orientation & Delivery Specialist to educate customers on RV systems, coordinate deliveries, and drive accessory sales, with a focus on customer satisfaction and performance-based earnings. Responsibilities Perform final RV walkthroughs and demonstrate RV systems, features, and components Teach customers how to safely operate key RV systems (power, water, propane, leveling, slide-outs, etc.) Review pre-delivery inspection checklists and delivery paperwork with the customer Ensure required documentation is complete and compliant with dealership standards Maintain accurate customer and service records for warranty and dealership requirements Recommend accessories, upgrades, and protection products that improve the customer's RV experience Help customers choose the right products based on their RV and camping style Present products in a helpful, customer-first way (not pushy) Work toward sales goals and performance targets on the commission side of the role Earn commission based on results — the more you sell and the more goals you hit, the more you earn Work closely with Sales and Service teams to schedule sold units for final delivery Monitor pre-delivery readiness and communicate updates to customers Stay current on factory recalls, product updates, and new RV features We provide in-house training and support, and we're looking for someone who also takes initiative to keep learning For the right candidate, there may be opportunities to represent the dealership at RV shows and events across New England and Pennsylvania, offering additional sales opportunities and earning potential Skills Strong communication and customer service skills Mechanical aptitude (RV/auto/marine/powersports experience is a plus but not 100% necessary) Comfortable recommending and selling products in a customer-friendly way Self-motivated and driven to earn more through performance-based commission Organized, dependable, and able to manage paperwork and follow-through A team player who takes pride in customer satisfaction Sales experience is a plus — but not required. We can train the right person who has the personality, drive, and mechanical ability to succeed For the right candidate, there may be opportunities to represent the dealership at RV shows and events across New England and Pennsylvania, offering additional sales opportunities and earning potential Benefits Excellent Health, Dental and Vision Benefits 401K Retirement Plan with Company Match Paid Holidays Personal Time Off Paid Uniform Service Advancement Opportunities Relocation Opportunities Company Overview Pete's RV Center is a recreational vehicle dealer for new and used sales, services, parts, and accessories. It was founded in 1952, and is headquartered in Chesapeake, Virginia, USA, with a workforce of 201-500 employees. Its website is
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