SaaS Account Manager

Who We Are At Singlewire, we’re developing solutions that make a real-world impact. We are committed to delivering reliable, cutting-edge software that helps organizations detect threats, notify everyone, and manage incidents. Because we believe people are an organization’s most valuable asset, we work tirelessly to ensure their safety and well-being. For over two decades, Singlewire has been providing safety and communication software that meets our customers' evolving needs in a world that is constantly changing. The Opportunity We’re looking for a dynamic Account Manager to join our growing team! In this role, you will be responsible for driving both new business acquisition as well as expanding relationships with existing customers within your designated territory. You’ll engage with prospects and current customers to understand their needs, identify growth opportunities, and position Singlewire solutions as a key part of their safety and communication strategy. If you're skilled at identifying customer requirements, leveraging relationships, and selling software solutions in a fast-paced, results-oriented environment, this is the role for you. We’re seeking someone who’s motivated by hitting sales targets and delivering value to both new and existing clients. The Account Manager will be expected to take ownership of both direct and channel sales and work closely with partners to maximize success. Key Responsibilities • Sell Singlewire solutions and services to both new logos and existing customers within the assigned territory. • Build and nurture strong relationships with current customers to drive upsell and cross-sell opportunities. • Develop and maintain relationships with key resellers to extend Singlewire’s reach and ensure product adoption. • Work closely with partner sales teams to identify and pursue joint sales opportunities. • Demonstrate and present Singlewire’s solutions both in person and remotely to potential and existing clients to drive sales and close deals. • Drive direct sales and assist partners in closing business through product demonstrations and providing necessary support. • Represent Singlewire at local and national events, ensuring that prospects and customers are fully informed about the value of our solutions. • Maintain accurate CRM records, forecasting, and pipeline reviews in accordance with Singlewire’s sales processes. • Provide ongoing support for existing clients, ensuring satisfaction and identifying new opportunities to add value. You May Be Right for Us If You Have: • A Bachelor’s degree and 4+ years of sales experience in a B2B environment. • Proven ability to sell to both new and existing customers, with experience expanding relationships and driving revenue growth. • Demonstrated success in building strong relationships with customers and partners alike. • Excellent communication and interpersonal skills that allow you to effectively engage with internal teams, customers, and external partners. • Strong business acumen and a strategic approach to identifying customer needs and aligning those with our solutions. • Ability to adapt to changing technologies and apply them to customer challenges. • Strong organizational and time management skills to handle a fast-paced, multi-pronged sales approach. • Ability to travel across the assigned territory and to customer/partner events as needed. • A professional appearance and work ethic. • A dedicated home office space if working remotely from the Madison office. Other Skills That Will Make You Stand Out • Exceptional self-motivation and a proven track record of taking initiative to achieve objectives and make a positive impact, whether working alone or with a team. • Experience selling through channel resellers and partner networks. • Familiarity with the emergency notification, emergency management, or Visitor Management and its landscape. • Demonstrated success selling in K12 and/or Healthcare. Why Singlewire? At Singlewire, we are passionate about what we do, and we care about our people, our customers, and our partners. We work as a team to achieve common goals, and we make sure to have fun while doing it! We offer competitive compensation, generous benefits including 401(k) matching, health, dental, vision, and life insurance. If you're ready to make an impact and grow with us, we encourage you to apply. Singlewire Software LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. XJ6 Apply tot his job