School Technology Support Technician - Remote - Immediate Hiring - Workwarp - Providing Technical Excellence in Education

Join the Team: School Technology Support Technician Are you passionate about technology and education? Do you have a knack for troubleshooting and providing top-notch support? Look no further! Workwarp is seeking a highly skilled School Technology Support Technician to join our dynamic team. As a remote employee, you will have the opportunity to work with a diverse range of schools and educators, providing technical support and ensuring seamless technology integration. About Workwarp At Workwarp, we are dedicated to empowering educators and students with cutting-edge technology solutions. Our mission is to bridge the gap between technology and education, fostering a collaborative and innovative learning environment. With a strong focus on customer satisfaction, we strive to deliver exceptional support and services that exceed expectations. Job Summary As a School Technology Support Technician, you will play a vital role in providing technical support to designated schools and our district's technology support center. You will serve as a liaison between school staff and technology resources, collaborating with instructional and library media staff to address building-level technology needs. Key Responsibilities: Provide technical support for designated schools, including troubleshooting and resolving hardware and software issues Work periodically at the district's technology support center, answering phones, emails, and providing customer service to walk-ins Collaborate with instructional and library media staff to support building-level technology needs and integrate technology into the curriculum Maintain accurate records of technical support requests, issues, and resolutions Stay up-to-date with emerging technologies and best practices in education technology Ensure confidentiality and handle sensitive information with discretion Essential Qualifications: High school diploma or equivalent required; associate's or bachelor's degree in Computer Science, Education Technology, or related field preferred Minimum of three (3) years of experience in technology support or related experience; experience in an educational setting is highly desirable Proficiency in desktop operating systems, including Mac OS and MS Windows Excellent problem-solving and communication skills, with the ability to work effectively with educators, students, and stakeholders Valid driver's license and reliable transportation (may be required for some positions) Preferred Qualifications: Experience with learning management systems (LMS) and educational software applications Familiarity with IT service management frameworks and ticketing systems Certifications in CompTIA A+, Network+, or similar technical certifications Skills and Competencies: Technical expertise in hardware, software, and networking Excellent communication and interpersonal skills Ability to work independently and collaboratively as part of a remote team Strong problem-solving and analytical skills Flexibility and adaptability in a fast-paced, dynamic environment Career Growth Opportunities and Learning Benefits: At Workwarp, we are committed to the growth and development of our team members. This role offers: Opportunities for professional growth and career advancement Access to cutting-edge technology and training resources Collaborative and dynamic work environment with a team of experts Flexible work arrangements, including remote work options Work Environment and Company Culture: Our company culture is built on a foundation of innovation, teamwork, and customer satisfaction. We value: Diversity, equity, and inclusion in the workplace Continuous learning and professional development Collaboration and teamwork across departments Recognition and rewards for outstanding performance Compensation and Benefits: We offer a competitive salary and benefits package, including: Competitive hourly rate ($24.40 - $30 per hour, depending on experience) Accrued sick and personal leave Paid holidays and vacation time Medical, dental, vision, and audio benefits Retirement plan (PERS) Ready to Apply? If you are a motivated individual with a passion for technology and education, we encourage you to apply now! Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to reviewing your application and discussing this exciting opportunity further. Apply for this job