Senior Customer Success Manager (Remote | Flexible | Performance-Based Role)

Are you an experienced Customer Success or Client Support professional who thrives in a self-directed, performance-based environment? We’re looking for a Senior Customer Success Manager to take full ownership of client outcomes, drive measurable results, and collaborate with a supportive, growth-focused team — all while enjoying the flexibility to design your own schedule and workflow. This remote role is ideal for a results-driven professional seeking autonomy, meaningful work, and the ability to make a measurable impact. What You’ll Do • Manage and support high-value client relationships, applying proven marketing and business strategies to achieve measurable outcomes. • Provide strategic guidance, problem-solving, and professional coaching to help clients achieve success. • Utilize digital tools and performance insights to improve client outcomes and streamline internal processes. • Take ownership of your responsibilities and performance results in a self-managed, goal-oriented environment. Who You Are • 7+ years’ experience in customer success, client support, or account management. • Proven ability to manage complex client relationships and deliver results. • Strong communicator with advanced relationship-building and analytical skills. • Self-motivated professional who thrives with autonomy and accountability. • Seeks meaningful, results-focused work aligned with personal and professional goals. What We Offer • Flexible, remote structure that fits your lifestyle and priorities. • A professional and collaborative support team to help you succeed. • Performance-based rewards that reflect your results and contribution. • A culture focused on growth, integrity, and results. If you’re a seasoned Customer Success professional ready to take the lead, deliver measurable results, and align your work with your goals — we’d love to connect with you.