Senior Equipment Service Technician - Phone Fix - Remote Customer Support and Technical Services for Coca-Cola's Beverage Industry

Join the Coca-Cola Team as a Senior Equipment Service Technician - Phone Fix Are you a skilled and dedicated equipment service technician looking for a new challenge in a dynamic and globally recognized company? Do you have a passion for providing exceptional customer support and troubleshooting complex technical issues? Look no further! Coca-Cola, a leader in the beverage industry, is seeking a talented Senior Equipment Service Technician - Phone Fix to join our team remotely. About Coca-Cola and Our Culture Coca-Cola is a globally recognized leader in the beverage industry, known for its iconic brand and commitment to quality. With a rich history spanning over a century, Coca-Cola continuously strives to innovate and expand its product offerings to meet the changing needs of consumers. Our employees are at the heart of our success, working diligently to uphold our values of integrity, leadership, and passion for excellence. At Coca-Cola, we pride ourselves on fostering a diverse and inclusive community that encourages growth, collaboration, and a shared vision for the future. We are dedicated to promoting the well-being of our employees and providing them with opportunities to excel in their careers while making a positive impact on communities worldwide. Job Summary As a Senior Equipment Service Technician - Phone Fix, you will play a critical role in providing technical support and troubleshooting for Coca-Cola equipment over the phone. You will leverage your expertise in equipment servicing to diagnose issues, provide step-by-step repair guidance, and ensure the optimal performance of Coca-Cola equipment. This is a unique opportunity to work remotely and enjoy a flexible schedule while being part of a team committed to delivering high-quality service and maintaining our reputation for excellence. Key Responsibilities Provide phone-based technical support and troubleshooting for Coca-Cola equipment Diagnose and resolve equipment issues efficiently to minimize downtime Guide customers through repair processes step-by-step Maintain accurate records of service calls and resolutions Collaborate with other technicians and departments to address complex issues Stay up-to-date with the latest equipment technologies and repair techniques Communicate effectively with customers to ensure their needs are met and exceed their expectations Requirements and Qualifications To be successful in this role, you will need: Proven experience as an Equipment Service Technician, preferably in the beverage industry Strong technical and mechanical skills with the ability to diagnose and resolve complex technical issues Excellent communication and problem-solving abilities with a customer-oriented mindset Ability to work independently and manage time effectively in a remote work environment Proficiency in using diagnostic tools and software to troubleshoot equipment issues Reliable internet connection and a quiet work environment for handling phone support High school diploma or equivalent with technical certifications in equipment servicing being a plus Minimum of 3 years in an equipment service or maintenance role, with a preference for experience in the beverage industry What We Offer At Coca-Cola, we offer a comprehensive benefits package and a dynamic work environment that supports your career growth and well-being. Here are some of the benefits you can expect: Competitive salary with opportunities for performance-based bonuses Comprehensive Health Insurance covering medical, dental, and vision Paid Training programs to enhance your skills and career growth Flexible Schedule to accommodate work-life balance Paid Vacations and holidays 401(k) retirement plan with company match Career Growth Opportunities and Learning Benefits At Coca-Cola, we are committed to providing our employees with opportunities to grow and develop their skills. As a Senior Equipment Service Technician - Phone Fix, you will have access to: Training and development programs to enhance your technical skills and knowledge Mentorship opportunities with experienced professionals in the industry Career advancement opportunities within the company Work Environment and Company Culture At Coca-Cola, we pride ourselves on fostering a dynamic and inclusive work environment that supports the well-being of our employees. As a remote employee, you will enjoy: Flexible work schedule to accommodate your needs Opportunities for collaboration with colleagues and teams across the globe Access to company-wide events and activities How to Apply If you are a motivated and skilled equipment service technician looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your application today and take the first step towards joining the Coca-Cola team! Don't Hesitate, Apply! Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today and take the first step towards joining our team! Apply for this job