Senior Human Resources Consultant, Clinician Employee Relations

Remote, USA Full-time
About the position HealthPartners is currently hiring a Senior Human Resources Consultant, Clinician Employee Relations. The Senior Consultant serves as a dedicated HR partner supporting physicians, dentists, and clinicians across HealthPartners. This role provides guidance throughout the professional lifecycle—from onboarding to career development, leadership growth, and retirement. The Senior Consultant serves as a trusted advisor and subject matter expert on complex employee relations matters. This role leads organization‑wide strategies that support a positive workplace culture, ensure legal compliance, and align with organizational goals. Responsibilities include providing expert consultation on performance management, workplace investigations, and employee conduct issues, as well as resolving high‑risk or high‑impact cases in partnership with legal, compliance, and other stakeholders. This position ensures consistent application of HR policies and compliance with federal, state, and local employment laws. It also contributes to the development and implementation of employee relations frameworks, policies, and training that promote equity, consistency, and legal compliance. The Senior Consultant coaches leaders and HR partners on best practices, policy interpretation, and legal considerations, and oversees responses to external regulatory and legal inquiries, including EEOC charges, litigation, compliance surveys, and audits. Additionally, this role monitors and reports on employee relations trends and collaborates with HRBPs and business leaders to recommend solutions for complex or sensitive matters. This role reports to the Director of Physician Services and is part of a nine‑member team that includes a Senior Manager, analysts, and coordinators. Responsibilities • Employee Relations Consultation: Provide expert guidance and policy interpretation to leaders, colleagues, and HR partners on employee relations matters, including policies, and employment laws. Ensure consistent application of policies and compliance with all applicable laws and regulations. Acts as a mediator between disagreeing parties to bring fair resolution to situations. Conduct and manage complex investigations into policy violations or legal concerns (e.g., harassment, discrimination, workplace violence, confidentiality breaches). Document findings and recommend appropriate resolutions, including corrective action. Advise leaders and HR partners on performance management, including coaching, corrective action, and terminations. Assess risk, recommend appropriate actions, and review/approve corrective actions and terminations to ensure fairness and legal compliance. Creates and conducts on-going training of leaders regarding employment law, policies and the performance management process including curriculum development and delivery. • Strategic HR Partner and Change Management: Function as a trusted advisor to leaders, offering insights and recommendations on HR strategies, organizational design, and industry trends. Provide guidance on restructurings and workforce alignment to optimize team effectiveness and support business priorities. Drive the implementation of HR initiatives that enhance employee engagement, performance, and retention. Guide leaders through the talent lifecycle, including workforce planning, hiring decisions, onboarding, compensation planning, development, succession planning, and engagement action planning—to build strong, future-ready teams. Introduce, consult, and influence change processes, evaluating improvements to ensure they meet team and business needs. • Leadership Development and Training: Provides support to the physician, dentist, and clinician leadership development team by being an active member in helping to create, present or facilitate training events or other organizational programs. • Accommodations: Partners with leaders, HR partners and Employee Health on leave administration, ADA accommodations, and return-to-work programs, providing guidance to ensure consistent, compliant, and supportive employee experience. • Legal and Regulatory Response: Lead or support responses to employment-related legal matters, including EEOC/MDHR/WDWD charges, DOL complaints, lawsuits, and attorney demand letters. Prepares requests and represents the organization in regulatory compliance surveys. Represent the organization in mediation, settlement discussions, and employment-related proceedings. Responds to Unemployment Compensation claims and represents organization at unemployment hearings. • Data Analysis, Reporting, and Continuous Improvement: Reviews analysis of ER data to identify trends, risks, and opportunities for proactive intervention. Develop reports for their leader and senior leadership with actionable insights. Drive continuous improvement by evaluating the effectiveness of ER programs and recommending enhancements. • Other Duties as Assigned Requirements • Bachelor’s degree in human resources, a related field or an equivalent combination of education and/or experience • Five (5) years of progressive experience in employee relations. Experience in labor relations or other closely related fields may also be considered. • Demonstrated experience managing moderately complex to complex investigations and advising senior leaders. • Experience managing and responding to inquiries from regulatory agencies, including the EEOC, MDHR, and WDWD. • Expert-level knowledge of employment and labor law and HR best practices (e.g., FMLA, ADA, Title VII, FLSA). • Strong investigation, problem solving, conflict resolution, coaching and negotiation skills are all critical to this role. • Ability to influence and coach leaders at all levels. • Ability to manage multiple cases with high complexity. • Ability to lead cross-functional initiatives and mentor other ER professionals. • Strategic thinker with strong business acumen. • Exceptional leadership, communication, and influencing skills. Nice-to-haves • Master’s degree in human resources or related field. • Experience collaborating effectively with physicians, clinicians, or dentists in a partnership or advisory capacity. • Leadership experience, including guiding teams or initiatives. • Experience managing highly sensitive or complex issues with sound judgment. • PHR/SPHR certification. Benefits • At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work. • We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world. • At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change. • As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care. Apply tot his job
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