Senior IT Business Analyst (100% remote)

Senior IT Business Analyst (100% Remote) Job Description and Responsibilities: Essential Functions • Participate in complex and/or high visibility projects. • Elicit requirements using interviews, document analysis, requirements workshops, JAD sessions, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis. • Critically evaluate and proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: functional requirements, business requirements document, use cases, functional specification, requirements traceability, GUI, screen and interface mockups and wireframes. • Support project management by contributing to project status, progress, risks, deadlines, and resource needs • Support and adhere to standard practices and processes within both agile and waterfall SDLC frameworks • Adhere to enterprise documentation standards. • Takes direction from leads and managers for prioritization of work in support of delivering high quality work products on time. • Other duties as assigned. Education and Experience • Bachelor's degree in Computer Science or related field or equivalent work experience. • 5+ years of ?experience as an IT Business Analyst. Knowledge, Skills and Abilities (KSAs) • Understanding of information technology and the business analysis fields. • Excellent verbal and written communication with a professionally with a diverse group, including executives, managers, and subject matter experts. • Analytical and facilitation skills. • Ability to engage in a limited number of enhancements and small initiatives simultaneously. • Build and maintain lasting relationships with all business stakeholders. • Ability to meet deadlines, work within and across teams, and with external customers with direction. • Off hours availability: May require occasional extended hours on evenings or weekends in support of project deadlines, product deployments, customer launch schedules, etc. • Insurance industry experience preferred. • Jira, Confluence, Visio experience preferred. % Of Time Spent Traveling • None Benefits: When you work at The General you can expect benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, and a paid-time off program. In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Enterprise benefits.