Senior Product Manager (PaaS)

At Gcore , we're extending our public cloud offerings with a robust Platform-as-a-Service portfolio. We are seeking a Senior Product Manager to own the end-to-end lifecycle of our container orchestration, container registry, and managed database services—from ideation through launch and continuous improvement. Responsibilities: Define and prioritize the PaaS roadmap for Managed Kubernetes, Managed Registry, and Managed PostgreSQL based on market trends, customer feedback, and competitive analysis. Set clear OKRs and KPIs (e.g., time-to-deploy, SLA compliance, adoption rates, throughput). Run customer interviews, surveys, and usability studies to uncover pain points in container orchestration, image management, and database operations. Translate insights into actionable feature specifications and user journeys. Partner with R&D to scope features, validate technical feasibility, and accelerate delivery using agile methodologies. Work closely with DevOps, QA, and Support to ensure seamless service onboarding, upgrades, and incident resolution. Develop internal and external documentation, including how-to guides, best-practice whitepapers, and API references. Collaborate with Marketing on positioning, messaging, pricing strategies, and launch campaigns. Train Sales and Solutions Architects on use cases, demos, and competitive differentiators. Monitor service health, SLAs, and performance metrics; drive initiatives to enhance scalability, high availability, and self-healing capabilities. Engage in capacity planning, incident retrospectives, and post-mortems to continuously improve platform resilience. Assist in key sales engagements, proof-of-concepts, and RFP responses. Act as the voice of the customer internally—own feature request triage and roadmap transparency. 5+ years of experience in product management or solution architecture, with at least 2–3 years focused on platform services (PaaS) or databases. Deep understanding of Kubernetes architecture (ClusterAPI), container lifecycle management, Docker registries, and PostgreSQL internals (replication, backups, tuning). GPU experience will be a big plus. Proven track record of launching and scaling cloud platform features, ideally in a public-cloud or managed services environment. Strong analytical skills—comfortable defining metrics, analyzing usage data, and driving data-informed decisions. Exceptional communication skills, with experience producing technical documentation and delivering presentations to both technical and business audiences. Hands-on mindset: able to follow deployment flows, validate user experiences, and diagnose platform issues. Customer-centric orientation, with the ability to empathize with developers and operations teams, translating needs into compelling product visions. Bachelor's degree in Computer Science, Engineering, or equivalent practical experience. What We Offer: We value our employees and offer a benefits package designed to support your health, well-being, and professional growth throughout your journey at Gcore : Competitive salary Flexible working hours Remote, hybrid, or office work options depending on your role Work from anywhere in the world for up to 45 days per year Private medical insurance for you and your family* 5 additional vacation days* Additional fully paid sick leave days* Allowance for significant life events and birthdays Language classes Modern office space with free snacks, drink and entertainment options* Team sports activities* *Please be aware that this benefit may vary depending on your country. About the Company Gcore is an international cloud and edge leader in providing first-class web performance, content delivery, and security. Headquartered in Luxembourg, with offices around the world, the company provides its solutions to global leaders in numerous industries. Millions of people worldwide use apps and play games based on our infrastructure and services: we are trusted by World of Tanks, Albion Online, Avast, Photon, Unity, Sandbox Interactive, and others. Equal Opportunity Employer We provide equal opportunity to all applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity, gender expression, national origin, disability, or any other legally protected characteristics. Have you ever wondered why your favorite apps, social media content, and video games load in the blink of an eye? It's likely because of Gcore behind the scenes! Join a team that collaborates with industry giants like Intel, Dell, NVIDIA, Graphcore, and Equinix to accelerate AI training, provide cutting-edge cloud services, and optimize content delivery. If you are passionate about transforming the internet and contributing to cutting-edge innovations, come join us at Gcore ! Originally posted on Himalayas