Senior Qualitative UX Researcher
About Suno Suno is a music company built to amplify imagination. Powered by the world’s most advanced AI music model, Suno offers an unparalleled creative platform that includes Suno Studio, a breakthrough generative audio workstation. From shower-singers to aspiring songwriters to seasoned artists, Suno empowers a global community to create, share, and discover music—unlocking the joy of musical expression for all. About the Role We’re looking for a Senior Qualitative UX Researcher (full-time) to help us accelerate product development and iterate faster. In this role, you’ll work closely with product managers, designers, and engineers to bring the voice of the user into every stage of the product lifecycle. You’ll be embedded in fast-moving teams and responsible for scoping, executing, and synthesizing research studies across a variety of initiatives—from creating and editing songs on web and mobile to marketing and user education.. This full-time position is ideal for someone who thrives in a high-velocity environment and loves shaping experiences through deep user understanding. Check out our Suno version of the job here! What You’ll Do • Lead end-to-end qualitative research, including user interviews, usability tests, and diary studies across mobile, web, and platform experiences. • Support weekly research cycles across product and marketing initiatives, helping teams validate concepts and improve features with rapid iteration. • Collaborate with Product, Design, and Engineering to scope research, identify learning goals, and synthesize findings into clear, actionable insights. • Develop and deploy surveys that complement qualitative findings and provide lightweight validation for hypotheses. • Deliver compelling reports, presentations, and workshops that inspire action and shape roadmap decisions. • Advocate for the user across all touchpoints—from onboarding to remix tools to artist interactions. • Help establish and evolve research best practices and scalable processes to support rapid experimentation and growing demand. What You’ll Need • 5+ years of industry experience in UX research, with a strong focus on qualitative methods in fast-paced environments. • BA or equivalent experience in HCI, Psychology, Sociology, Anthropology, or a related field. • Deep expertise in qualitative research design, execution, and synthesis. • Solid working knowledge of survey tools and basic statistical analysis. • Strong storytelling and communication skills, with the ability to distill complexity into clarity. • Experience working collaboratively across design, product, and engineering teams. • A proactive, flexible mindset—comfortable navigating ambiguity, shifting priorities, and tight timelines. Preferred Qualifications • Experience in being the single researcher at a startup (even though we have a UX team, we function with high ownership like being the single researcher in a startup) • Experience in music production tools such as Ableton, Logic Pro, Pro-Tools • Familiarity with AI and generative technologies in product experiences. • PhD in HCI, Psychology, or related field (or equivalent experience). • Bonus points if you’ve used Suno to make music. Additional Notes • Applicants must be eligible to work in the US. • This is an in-person role working at our SF office location Perks & Benefits for Full-Time Employees • Company Equity Package • 401(k) with 3% Employer Match & Roth 401(k) • Medical, Dental, & Vision Insurance (PPO w/ HSA & FSA options) • 11 Paid Holidays + Unlimited PTO & Sick Time • 16 Weeks of Paid Parental Leave • Creative Education Stipend • Generous Commuter Allowance • In-Office Lunch (5 days per week) Suno is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the Massachusetts Fair Chance in Employment Act, NYC Fair Chance Act, LA City Fair Chance Ordinance, and San Francisco Fair Chance Ordinance. Apply tot his job