Service BDC Appointment Coordinator - Full-time
Copeland Toyota has an opening within our service center call team. We are a growing automotive group with room for advancement. We are looking for applicants with a solid customer service background and call center or appointment setting skills. Automotive experience is not required however, Business Development Center experience is a plus. This is not a remote position. Count on Copeland for a great career choice! A Service Appointment Coordinator is the first point of contact for our service customers. Customer satisfaction is our # 1 priority! Example of full-time hours available: Sunday: OFF, Monday: 8AM-6PM ,Tuesday OFF, Wednesday: 7AM-6PM, Thursday: 7AM-5PM, Friday: 8AM-5PM,Saturday:8AM-4PM • Flexible schedule available for qualified candidate Full-Time Benefits Offered: • Tufts Health Insurance and Blue Cross Dental Insurance • 401(K) Retirement Plan with Employer Match • Group Life Insurance • Paid Vacation • Personal Time Off (PTO) Job Responsibilities: • Scheduling appointments for maintenance, repairs, and recalls. • Effectively listen and communicate with our service customers • Making outbound calls pertaining to follow up, appointment reminder and other service-related calls. • Respond to email and text inquiries in a professional, well-spoken manner • Other duties as assigned. Qualifications: • Outgoing and a positive demeanor • Good listener and communicator • Confident, pleasant and professional • Team oriented • Ability to work full time Copeland Toyota has an opening within our service center call team. We are a growing automotive group with room for advancement. We are looking for applicants with a solid customer service background and call center or appointment setting skills. Automotive experience is not required however, Business Development Center experience is a plus. This is not a remote position. Count on Copeland for a great career choice! A Service Appointment Coordinator is the first point of contact for our service customers. Customer satisfaction is our # 1 priority! Example of full-time hours available: Sunday: OFF, Monday: 8AM-6PM ,Tuesday OFF, Wednesday: 7AM-6PM, Thursday: 7AM-5PM, Friday: 8AM-5PM,Saturday:8AM-4PM • Flexible schedule available for qualified candidate Full-Time Benefits Offered: • Tufts Health Insurance and Blue Cross Dental Insurance • 401(K) Retirement Plan with Employer Match • Group Life Insurance • Paid Vacation • Personal Time Off (PTO) Job Responsibilities: • Scheduling appointments for maintenance, repairs, and recalls. • Effectively listen and communicate with our service customers • Making outbound calls pertaining to follow up, appointment reminder and other service-related calls. • Respond to email and text inquiries in a professional, well-spoken manner • Other duties as assigned. Qualifications: • Outgoing and a positive demeanor • Good listener and communicator • Confident, pleasant and professional • Team oriented • Ability to work full time Apply tot his job