ServiceMaster Clean – Bilingual HR Administrator – Pennsauken, NJ

Job title: Bilingual HR Administrator Company: ServiceMaster Clean Job description: Work Schedule This is a full-time position, 40+ hours. Days and hours generally are Monday-Friday, 9:00 am - 5:30 pm. Hours may change at the discretion of management. Salary: $56k - $60k - The Bilingual Human Resources Administrator performs duties at the professional level in some or all the following functional areas: employee relations, training, performance management, employee retention, benefits management, safety, workers' compensation, and payroll functions. This position requires an extremely perceptive person who can relate to individuals at all levels within the organization. The administrator must be sensitive to corporate needs, employee goodwill, and business needs. Summary of Essential Position Functions: 1) Employee Discipline & Performance Improvement · Handles employee relations counseling, outplacement counseling, and exit interviewing. Prepares and tracks employee notices and employee performance correction notices. 2) Performance Management · Implements and annually updates compensation program; rewrites job descriptions as necessary; conducts annual salary surveys and develops merit bonus system; analyzes compensation; monitors the performance evaluation program and revises as necessary. · Distributes and monitors employee performance evaluations and ensures they are done in a timely manner (i.e. three months, one year, and yearly thereafter). · Updates, monitors and maintains eligible salary adjustments based on three-month and one-year evaluations. 3) Benefits Administration · Administer health and welfare plans, including enrollments and terminations. Processes required documents through payroll and insurance providers to ensure accurate record keeping and proper deductions. Administers COBRA for group health plans. Manage the annual open enrollment period during the 4th quarter of each year. Arrange for distribution of plan summary materials and required notices, assist with communicating changes to employees, and arrange for onsite representation by providers. Conduct employee presentations. Process changes within deadlines. Managing the healthcare and 401K programs (i.e. dental, life insurance compliance) · Process monthly billings from insurance providers. Review billings for accuracy. Resolve discrepancies with carriers, payroll, and the company. · Coordinate and assist with the ACA and ERISA benefits reporting requirements. · Strive to ensure employee understanding of benefits programs by regularly generating communication and counseling employees/dependents as a situation arises. Resolve employee complaints related to health and welfare plans and refer difficult or very complex complaints to the manager as needed. Act as a liaison with various insurance carriers and foster effective relationships with client representatives. 4) Workers Compensation/OSHA · Reports, maintains, and monitors all worker's compensation case files; follows up weekly on open cases. · Maintain OSHA logbook · Manage the safety policy and committee 5) Employee Education & Training · Administer company education program and develop training materials for all employees. Track each employee's training progress 6) Employee Policies & Procedures, Employee Handbook · Develops, recommends, and implements personnel policies and procedures, and updates employee handbook. Write, revise, edit and proofread company policies and procedures and related documents as needed. 7) Paychex HRIS System, Employee Files, Employee Moral, and Promotional Activities · Maintains the company's Human Resource Information System (HRIS-Paychex/Express Time) and compiles reports from the database. · Use electronic benefits bulletin boards and other vehicles to communicate information. · Maintains company organization charts and the employee phone directory · Maintains human resource information system records and compiles reports from the database · Maintain employee personnel files. Manages processes to build employee morale, including promotional activities, awards, recognition, etc. 8) General HR Functions, Government Compliance, EEOC, FMLA, PTO, US CIS form I9 · Establishes Equal Opportunity Employment and practices; files EEO-1 annually; maintains other records, reports, and logs to conform to EEO regulations. · Establishes and maintains each department's records and reports. Participates in administrative staff meetings and attends other meetings such as seminars. Maintains company organization chart and employee directory. · Performs other incidental and related duties as required and assigned. · Maintains compliance with federal, state, and local employment and benefits laws and regulations. Respond to employee inquiries and track FMLA and NJ Family Leave. · Maintains all employee and applicant documentation as dictated by governing agencies. · Maintains, updates, and distributes the employee phone list. Ensures compliance with USCIS form I9 Employment Eligibility Verification; periodically audits form I9, keeps I9 current and up to date. · Monitor and track ongoing company compliance requirements (EEOC, OSHA, etc.) · Conducts investigations when necessary · Engage with various research, scheduling, data entry, and/or special projects. 9) Miscellaneous • Maintains a working knowledge of payroll processing and serves as a backup to payroll manager as necessary. • Administers and maintains the company email's dominium and resolves day-to-day issues with employees' email accounts. • Manages the company's social media department by creating and adding employees' posts. • Serves as a liaison between employees and the operations department in day-to-day communication. • Engages with various research, scheduling, data entry, and/or special projects. • Assists management, operations, and production department by translating information to non-English speaker employees. • Reviews and monitors daily messages from the after-hours answering service. Serves as a liaison with the answering service's representative and provides updates for holiday schedules. • Arranges charity events, employee events, and any other activity that promotes the company's engagement with any outside agency. Standards of Performance: To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Personal Qualities: 1) Responsible attitude toward work assignments. 2) Perform with a high level of confidentiality 3) Friendly, courteous, professional attitude toward customers 4) Cheerful, optimistic, friendly attitude towards other employees 5) Demonstrate concern for excellence by the consistency of performance 6) Must have a positive attitude and a strong work ethic Skills/Competencies: 1) Human Resources capacity 2) Ethical conduct 3) Strategic thinking 4) Leadership 5) Decision making 6) Financial management 7) Communications proficiency 8) Presentation skills 9) Must read, write, and speak Spanish/English fluently. Education/Credentials: • An Associate Degree or similar training and 2+ years of human resources experience required • Bachelor's Degree and SHRM-CP preferred Experience/Knowledge: • 1-2 years of previous HR experience required • 1-2 years of previous recruiting experience preferred Technical/Computer Skills: Proficiency in MS Word, Excel, PowerPoint, Outlook, and computer database management systems. Travel: Travel is primarily local during the business day and in the evening, although some out of the area and occasional overnight travel may be expected. Physical Demands: This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary. Remote work may be available only according to ServiceMaster Work from Home (WFH) policy. Benefits: • 401 K • Dental Insurance • Health Insurance • Life Insurance • Aflac • Paid Time Off • Paid holidays (per company policy) • Bonus structure based on management criteria Expected salary: $56000 - 60000 per year Location: Pennsauken, NJ Apply for the job now! Apply tot his job