Sr.Manager - Cloud Infrastructure Engineering

About the position As the Senior Manager of Container Infrastructure Engineering, you will lead and manage a team of container infrastructure engineers. Your team will adopt, integrate, and engineer industry-leading technologies and management solutions for our on-premises container platform and public clouds, with a strong focus on Kubernetes, microservices architecture, and cloud based container platforms, such as EKS and GKE. You will be responsible for the solutions we provide to our customers, ensuring the availability, performance, security, and reliability of the applications running on the infrastructure we engineer, implement, and support. Additionally, you will define, advocate, and deliver standard container focused foundational services for Visa's public cloud implementation. You will collaborate closely with stakeholders to design and implement solutions with a strong security posture, deliver functionalities with optimized cost, and improve developer productivity on a global scale. Continuous, iterative improvements in our processes, technology, tools, and automation will be essential to achieving these goals. Responsibilities • Influence the technology roadmap for infrastructure management, be the gatekeeper for the definition of implementable strategies for cloud infrastructure, drive the implementation of these strategies and delivery the projects on target, on budget and on time. • Drive the technology transformation, establish and maintain standards and integration. Identify, implement and advocate open standards and APIs to reduce complexity and support operational goals for increasing automation across the enterprise. • Design and implement agile innovative infrastructure solutions/infrastructure management solutions that take advantage of technology advances that allow cost reduction, standardization and commoditization. • Design, implement and integrate management solutions to effectively manage private cloud implementation (Docker, Kubernetes) at Visa's data centers across the globe, ensure reliability, elasticity and security. • Collaborate with the team to evolve the containerization ecosystem, establish and mature standards and integration for infrastructure management domains - logging, monitoring, configuration management, security compliance and orchestration. • Identify and implement standard toolsets to reduce complexity and support operational goals for increasing automation across the enterprise. • Champion the adoption of open infrastructure management solutions that are fit for purpose yet forward the Visa goals to keep technology relevant. • Define and document best practices and strategies regarding application deployment and infrastructure maintenance by identifying and implementing the most optimal cloud-based solutions. • Have the oversight of JIRA board and lead the infrastructure engineering agile team meetings. • Define and advocate a set of standard foundational services for public/hybrid cloud implementations, develop, implement and automate a set of policies for the use of cloud services. • Work with the team to establish our hybrid cloud engineering practices - peer code reviews & pull requests, release cadences, standardize the deployment pipeline and toolsets. • Coordinate closely with M&A team to ensure the adoption of our standards by each acquired entries while offering the flexibility of levels of customization and enablement. • Provide guidance, thought leadership, and mentorship to development teams to build cloud competencies. • Work closely with geographically distributed teams on technical challenges and process improvements. • Evangelize the cloud and container management platform standards and capabilities. Requirements • 8+ years of relevant work experience and a Bachelor's degree, OR 11+ years of relevant work experience. • Bachelor's degree or higher in Computer Science, Information Systems, Computer Engineering, Electrical or other relevant STEM field. • 8-year experience of systems engineering, designing and integrating infrastructure solutions, automating infrastructure deployment & life-cycle management. • 3+ years of experience of managing an engineering team focused on architecting, engineering and implementing infrastructure solutions on-prem and/or in the cloud. • Strong leadership for infrastructure engineering team, effectiveness in building and growing the team, coaching, motivating team members. • Experience managing production container ecosystems - Docker, Kubernetes, Service Mesh (Istio or Linkerd), CNI (Calico, Cilium) and CSI drivers. • Proven record of defining technology roadmap, executing defined technology strategies and driving adoption across a large enterprise. • Experience architecting, designing, developing, and implementing container focused solutions on one of the public clouds (AWS, GCP, or Azure). • Extensive experience automating system tasks and infrastructure using a scripting language (Golang, and Python), with configuration management tools (Ansible), service registry and discovery tools (Consul and Vault, etcd), infrastructure orchestration tools (Ansible, and Terraform), and automated imaging tools (Packer). • Experience designing, building, and/or running production systems, practicing infrastructure as code, continuous integration and automated deployment, automated testing, autoscaling, and self-healing. • Experience leading, enabling modernization efforts for applications adopting modern approaches (e.g., REST APIs, micro-services, etc.). • Experience using and optimizing monitoring and observability systems (Prometheus, Grafana), log aggregation systems (Splunk, Fluentd, Opensearch). • Good understanding of the Software Development Life Cycle including Continuous Integration and Continuous Deployment (CI/CD) pipeline architecture (Jenkins, GitLab, Drone). • Experience with network and application protocols (e.g. TCP, HTTP) and databases, including one RDBMS and one columnar or NoSQL store. • Able to understand the security tools and best practices: CIS Benchmarking, OS hardening, vulnerability scanning, system auditing. • Networking experience both within Linux and with Cisco or Juniper network routers and switches. • Strong analytical skills, able to work independently to troubleshoot, solve complex engineering problems. • Self-starter possessing excellent time management skills, able to manage multiple activities simultaneously while requiring little or no oversight and/or direction. • Proven ability to lead with passion and execute vision with little guidance. • Communicate well with others both verbally and in writing and be able to effectively interact with peers, management and other outside contacts. Benefits • Medical • Dental • Vision • 401 (k) • FSA/HSA • Life Insurance • Paid Time Off • Wellness Program Apply tot his job