sr, partner relations associate-West Region-(Remote-US)
About the position The Senior Partner Relations Associate (SPRA) plays a crucial role in supporting Starbucks' retail store managers across the U.S. and Canada by consulting on employee relations and performance management. This position serves as a balanced advocate for both partners (employees) and managers, ensuring that partner concerns are addressed fairly and consistently while interpreting company policies and procedures. The SPRA is expected to work primarily within the Pacific Time Zone and contribute to enhancing the partner experience through collaboration and effective case management. Responsibilities • Provide consultation and support to retail field leaders on performance management and employee relations issues. • Act as an advocate for partners by listening to their ideas, questions, and concerns, and resolving workplace issues. • Collaborate with peers and partner relations professionals to ensure consistent application of policies and procedures. • Manage a workload of Partner Relations cases, ensuring timely responses and detailed documentation. • Participate in projects aimed at improving the partner experience and driving efficiency. Requirements • B.A. or B.S. in Business, Psychology, Education, Communication, or related field. • 4 years of Human Resources generalist or related operations leadership experience with a focus on employee relations. • 1 year of consulting experience with internal clients to identify business needs and recommend solutions. • Knowledge of human resources management principles and practices. • Familiarity with local, federal, and state employment laws and regulations. Nice-to-haves • Ability to apply consultative skills in a business environment. • Strong communication skills, both oral and written. • Ability to prioritize multiple demands effectively based on business needs. • Experience working in a fast-paced and changing environment. • Proven ability to establish effective working relationships remotely. Benefits • Medical, dental, and vision insurance coverage. • Basic and supplemental life insurance. • Short-term and long-term disability benefits. • Paid parental leave and family expansion reimbursement. • Paid vacation and sick time. • Eight paid holidays and two personal days per year. • 401(k) retirement plan with employer match. • Discounted company stock program and equity program. • 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University. • Access to backup care and DACA reimbursement. Apply tot his job