Student Services Advisor - Remote

Cannavision Institute through Stautzenberger College provides coursework and tracks that will give you the in-demand skills and knowledge to lead cannabis forward. The Online Student Services Advisor plans and executes student success strategies . The Student Services Advisor will be responsible for the onboarding, orientation, consistent communication, overall retention strategies and tuition planning, advising and collection for an assigned cohort of students. This position also works in conjunction with other student services departments, faculty, staff, and management as well as local individuals and organizations in the community for the purpose of the ensuring student success and retention within the College. The Online Student Services Advisor reports directly to the Online Director of Student Services in conjunction with the Online Campus Director. DUTIES AND RESPONSIBILITIES  Helps to plan, organize, and implement online student success and retention strategies of Cannavision including all student engagement events.  Coordinates retention plans with faculty, staff, and other departments.  Coordinates online student re-entry campaigns and work with students who have dropped to reenter and complete their program. Ensures campus re-entry budgets are achieved and ensure all appropriate paperwork (Admissions and Financial Aid) are completed timely and accurately.  Encourages online students’ success with coaching through regularly scheduled advising sessions.  Assists in tracking results of the online student experience within committees and college groups.  Supports and completes online orientation, LAB and bootcamp sessions.  Reaches out regularly to current and past students, through phone, email or other communication tools to keep the students actively engaged.  Collects, prepares, maintains and analyzes retention metric data.  Supports the tuition planning and collection process for assigned students with regular communications and review. Communicates effectively and cooperate with faculty, staff, and other departments.  Performs the essential duties of the Online Student Services Advisor, as defined by the Online Campus President.  Performs additional related duties as assigned JOB QUALIFICATIONS AND SKILLS  Associates degree OR equivalent experience and education is required. Must have minimum of a High School diploma or GED required.  Excellent customer service skills are required.  Working knowledge of Microsoft Office Excel, Word, PowerPoint and Outlook and Google Docs is required.  Must have the ability to work a flexible day and evening schedule and some weekends required.  Previous applicable and related experience and education in the field of student success preferred.  Experience with personal development or life skills coaching and development is beneficial.  Must have the ability to multi-task and change project priorities.  Flexibility and the ability to complete assigned project(s).  Must have the ability to work independently to self-start and self-monitor work projects.  Must have the ability to communicate professionally and effectively, both orally and in writing, required.  Must have the ability to balance urgency of assignments and timelines.  Must have the ability to create relationships with credibility and trust via telephone, video, electronic communications and in person.  Must be a team player with positive outlook on making an impact on the lives of others.  Perform other duties as assigned. COMPREHENSIVE BENEFITS Healthcare Coverage - Medical, Dental, and Vision Insurance Financial Security - 401(k) Plan with Company Match Time Off - Generous Paid Time Off plus Birthday Day Off Professional Support - Employee Assistance Program Career Development - Educational Assistance Program Monday-Friday Schedule Cannavision is an Equal Opportunity Employer (EOE/M/F/D/V/SO) Job Type: Full-time Job Type: Full-time Benefits: • 401(k) • 401(k) matching • Dental insurance • Flexible schedule • Health insurance • Life insurance • Paid time off • Tuition reimbursement • Vision insurance Work Location: Remote Apply tot his job