Tech Consultant (Atlanta-based)

Remote, USA Full-time
About Tidal Commerce Tidal Commerce , a member of Umbrella Incorporated, is a rapidly expanding tech consulting agency specializing in Digital Transformation and E-Commerce. Our consulting service line is central to our mission, designing digital strategies, spearheading project discovery, and guiding the rigorous implementation process. As a part of our team, you'll be at the cutting edge of Technology and E-Commerce innovations, playing a crucial role in defining the digital business landscape. We collaborate with a diverse range of clients—from established Fortune 500 firms to emerging startups—providing a rich spectrum of industry exposure. About the role We are seeking a highly skilled Tech Consultant to join our dynamic consulting team. In this role, you will act as a bridge between business stakeholders and technology teams, ensuring smooth execution of digital transformation initiatives. The ideal candidate is a proactive problem-solver with strong analytical skills, a consultative mindset, and the ability to manage complex stakeholder relationships. Key Responsibilities 1. Client & Stakeholder Management Act as the primary liaison between business stakeholders, technology teams, and cross-functional partners. Manage day-to-day client interactions , ensuring effective communication and expectation management. Lead discussions with client teams to gather business and functional requirements . Provide advisory support on digital transformation initiatives , ensuring alignment with business objectives . 2. Agile & Program Execution Support Attend and contribute to daily Scrum meetings , providing updates on blockers, technical challenges, and progress to the Digital Team . Maintain and update Program Timeline documents , ensuring alignment with key milestones and deliverables. Support the creation and management of Weekly Status Reports (WSRs) , tracking progress, risks, and key decision points. Conduct User Acceptance Testing (UAT) tracking, providing daily updates on bugs, defects, and enhancement requests (including issue count, status, and resolution tracking). 3. Strategic & Executive Reporting Assist in the preparation of materials for Steering Committee (SteerCo) meetings , ensuring executive leadership is informed on project status, risks, and next steps. Compile and synthesize data-driven insights into actionable recommendations for leadership. Ensure key project documentation and reports are kept up to date and shared with relevant stakeholders. Qualifications 3-6 years of experience in a consulting, business analysis, or technology advisory role (previous consulting experience preferred). Strong understanding of Agile methodologies and hands-on experience with Scrum frameworks . Familiarity with digital transformation, enterprise technology implementations, and IT strategy . Experience working with JIRA, Confluence, and other project management tools for tracking development progress and UAT. Excellent analytical, problem-solving, and communication skills, with the ability to translate business needs into technical requirements . Strong PowerPoint and Excel skills for executive reporting and data analysis. Ability to manage multiple workstreams in a fast-paced, client-facing environment. Interview Process Screening Interview: If your resume passes the initial screening, we will schedule a quick call to learn more about your background and interest in the role. Case Interview: A one-hour interviewer-led case where you'll be walked through an actual client situation to assess your problem-solving and analytical skills. WHO Interview: A two-hour interview in-person or online, focusing on diving deeper into your past experiences and understanding how they align with our values and expectations. Client Stakeholder Interview: You may have an additional conversation with 1-2 key client stakeholders to assess cultural fit and alignment with project needs. References: We will ask for 2-3 professional references to gain more insights into your work ethic, collaboration, and overall performance. Originally posted on Himalayas
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